Posts for this topic...
-
Post your comments.... Sign In to Post
-
david (aka setuid) Thursday 28 May 2015 17:00:00
Try using Cmd + minus to shrink the browser window's elements, which should increase the screen area rendered on that smaller screen area.
-
plotaroute admin Thursday 14 May 2015 21:36:15
I think the Macbook Air has a default screen resolution of 1440 x 900. The advert panel is only 190 pixels wide, so it shouldn't take up much space - just 13% of the width of the screen. It would be worth checking what screen resolution you have in your settings - if it is set much lower then increasing it would give you a much biegger map area. You can do this under System Preferences, Displays, Scaled.
John
-
Guy Elliott Thursday 14 May 2015 18:13:18
Using a Macbook Air John.
-
plotaroute admin Tuesday 12 May 2015 19:35:51
Thanks for your feedback Guy. Can you let me know what device you are using please? On a desktop computer the route planner advert should only take up a relatively small part of the width of the screen. If you are using a tablet then the route planner needs to be used in landscape format.
Alternatively, you can use our mobile route planner on a tablet (click the Mobile Site link at the bottom of the page) - this version of the route planner is designed for use on smaller screens (hence has no adverts) and has a user interface which is more suited to touch screen devices.
We are also hoping to add a low cost ad-free subscription option in the new few months as well.
John
-
Guy Elliott Tuesday 12 May 2015 18:38:08
I have also been "hit" with these adverts today making a great site virtually unworkable but I don't want to stop using the site as it is very user friendly. Are you saying that these ads are a format that is going to remain? If so I am out of here but would be happy to pay a subscription otherwise. I appreciate you need to advertise but the massive format is so intrusive it is simply easier to go elsewhere
-
Claude Houssais Monday 30 Mar 2015 16:47:49
Thank you John for our help. Indeed the problem was the pop-up blocking.
Claude
-
plotaroute admin Monday 30 Mar 2015 15:20:09
Can you let me know what browser and device you are using please? A new tab/window should open with a print preview after selecting the print options and pressing Print. Do you have a pop-up blocker of some sort installed by any chance? It could be that this is preventing our site from opening the new window with the print preview. I would recommend temporarily disabling any browser add-ons or pop-up blocking sofwtare that you have installed to see if this helps.
John
-
Claude Houssais Sunday 29 Mar 2015 20:18:50
Hi John,
When I activate the print function at the top of the open window of the selected route a small print window opens within the route window, then I activate 'print the route' button on the right hand side of the print window. Then the print window closes and nothing happens after that.
Claude
-
plotaroute admin Saturday 28 Mar 2015 09:32:12
Hi Claude - Can you give me a bit more information about what happens and I'll try my best to help? I'm not aware of any problems with exporting and printing from the site, so it may be a local problem. It would be worth trying a different browser.
John
-
Claude Houssais Saturday 28 Mar 2015 00:52:24
I can not print or export any of my routes. Please advise what I should do to correct the problem.
