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Stephen Bulpitt Friday 04 Apr 2025 16:43:12
Hi Julien, it is OK at the moment but has given me that message a few times. On another note if that is OK on the same thread, I seem to have sorted everything out so it does what I want it to but the only minor point is the distance before a turn when the voice command tells you what to do. I have set it for what appears to be the maximum (100 yards) but coming up to a turn on a motorbike doing 60mph that isn't quite enough warning. Would it be possible to increase this to perhaps 1/4 (440 yds) of a mile?
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Julien Plotaroute Friday 28 Mar 2025 11:25:17
Hi Stephen,
Sorry for taking some time to get back to you. I was at the Birmingham Outdoor Expo and am slowly catching up on the forum now.
Is this issue still occurring?
If so, feel free to use the Contact Us form and we'll get to the bottom of it.
Best regards,
Julien
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Stephen Bulpitt Friday 21 Mar 2025 19:30:05
Hi Julien. I signed up to Premium and haven't really had the chance to play with it properly yet but today it keeps saying that it can't locate me. I have checked that my location service is on (it is), logged out and back in to my account and switched my phone off and back on but still no better. Everything was OK yesterday and I am not aware of making any changes which would have resulted in me causing the problem. Could you let me know what I need to do to get back please?
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Stephen Bulpitt Monday 17 Mar 2025 15:05:29
Thanks Julien, i will sign up for Premium in the next day or two and let you know how it goes.
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Mark Worthington Monday 17 Mar 2025 11:14:56
:)
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Julien Plotaroute Monday 17 Mar 2025 10:35:19
Hi Stephen,
I can confirm what Mark said: please feel free to give Premium a try and if it doesn't work out, use the "Help > Contact Us" form to ask for a refund.
Best regards,
Julien
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Stephen Bulpitt Saturday 15 Mar 2025 14:27:29
Thanks Mark, I will give Preemium a try soon and feed back how I get on with it
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Mark Worthington Saturday 15 Mar 2025 09:50:47
Stephen,
Probably the best thing to do is get Premium and try it, if it can't work for you, get a refund. This has been proposed by Plotaroute for other issues.
Email them and ask the question to "Julien Plotaroute" who is also looking after the Forum questions and may reply here, anyway.
Individual situations are often unique, so better that way than a generic sample.
Mark -
Stephen Bulpitt Friday 14 Mar 2025 15:19:29
Hi, I see from a previous post that audio prompts is no longer being worked on so if I go Premium will I be able to get audio tuen directions when using the mobile app? If so, is there any way of listening to a short sample clip, I tried one app and the audio prompts for turning right at a roundabout (clockwise direction, UK left hand side of the road) started with something like "turn slightly left..." This is not a lot of use when riding a motorbike and not always being able to look at the maps and wanting to rely on audio prompts. If the audio prompts are what I need I am happy to go Premium, if not, I will stay with just maps and don't need the expense of upgrading to Premium.
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Mark Worthington Wednesday 26 Feb 2025 20:45:44
If you get a Garmin, the PR Premium can be linked direct so transferring routes is as easy as clicking a "star" (once all set up).
Google Maps can work but it's a faff to get your plotted routes to it.Horses for courses.
Mark
