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Julien Plotaroute Tuesday 05 Aug 2025 04:23:53
Thanks for the information Jonathan!
I'll add the antivirus to the things to check if this ever happens again for others.
Julien
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Jonathan Robinson Monday 04 Aug 2025 15:50:20
Hi Julien,
Thanks again for the continuing help.
Turns out it was the AntiVirus - Bitdefender. For some reason, that was blocking hybrid mapping. I uninstalled it and installed AVG and problem fixed.
A very strange issue indeed. -
Julien Plotaroute Monday 04 Aug 2025 14:47:20
Hi Jonathan,
After sending my post here, I saw your support message as well and thought about an ongoing issue with some ISPs.
You're issue definitely seems to be the same. Sorry for not realising this right away.
Please read this topic and tell me if the workaround solves it.
All the best,
Julien -
Jonathan Robinson Monday 04 Aug 2025 08:10:49
Thanks for the reply Julien.
Yes, unfortunately it's not working on either browser on my computer. It does however work on my phone (which isn't terribly useful as route plotting complex gravel routes on a telephone is torture).
Here is a video illustrating the issue.https://youtu.be/OjhPW9FzE4o?feature=shared
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Julien Plotaroute Monday 04 Aug 2025 04:39:31
Hi Jonathan,
I've just looked at the hybrid map and haven't been able to reproduce the issue. Tried several places in Sweden, and everything looks fine.
Are you still having this issue?
Kind regards,
Julien -
Jonathan Robinson Friday 01 Aug 2025 13:00:15
Hi there,
I've been using Plotaroute for some time now and I've never had any issues.
Just today, I've lost hybrid mapping. I'm quite dependent on it here in rural Sweden as many of the tracks are only visible in this mode.I just get a blank screen on hybrid mapping. Is there a problem with this feature just now?
Many thanks!
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