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Julien Plotaroute Wednesday 15 Jul 2026 12:24:04
Hi Ian,
I'm sorry to hear that you've decided not to renew your Premium subscription after so many years with Plotaroute.
Thank you for taking the time to explain the reasons behind your decision. I have already reported the issues you mentioned to our development team, and I'll also pass your feedback on to management.
Kind regards,
Julien -
Ian Carter Tuesday 14 Jul 2026 18:51:29
I've been with plotaroute for 7 years and my renewal is due in 2 weeks. I'm sorry to say I will not be renewing my premium account. There are just too many unresolved issues with plotaroute now. All of these have arisen since the takeover of Visorando and are not being resolved in a timely manner or not at all. Visorando seem to have ruined what was a perfectly good route plotting site.
Examples are multiple issues with the Firefox browser that didn't exist previously
Curvature of OS maps on Plotaroute. This problem doesn't on any other routing website I have used
The routing engine not being updated in a timely manner. I added multiple footpaths to OSM several weeks ago. All were usable on Komoot in a very short time. They are still not usable on Plotaroute -
Julien Plotaroute Wednesday 08 Jul 2026 05:11:21
Hi Will,
Thanks for reporting this issue and for getting in touch via the help desk as well.
This is most likely the same situation as reported here, even though I don't think the misplaced initial plotting point has been mentioned before.
I've added this to the bug report and have asked the devs if there is any news on this matter.I'll update the original forum topic as soon as possible.
Kind regards,
Julien -
Will Weston Tuesday 07 Jul 2026 15:24:51
I'm running Firefox 152.0.5 on a Mac itself running MacOS 26.5.1
The toolbar on the LHS has shrunk to ca 1/3 width so you cannot see the icons, and the initial plotting point is not placed where I select. I note that these issues are not seen on Chrome. Has anyone else noted this and / or come up with a solution. I've emailed the helpdesk
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