Hi Yu Jian,
I just tried downloading a route with both an Android and an iPhone: the download was successful in both cases.
Can you try downloading a route again and tell me if it is still not working for you?
If the issue is still going, can you tell me what phone you're using and what exactly happens when you try to download a route?
Thanks,
Julien
I can't download using phone but using computer can
We haven't made any format changes to our GPX downloads recently, so perhaps something has changed at wikiloc. We've just tried it here and had no problems importing a route from plotaroute to wikiloc in GPX format. I'd recommend contacting wikiloc to see if they can help, as we have no way of knowing why they're rejecting your file.
I use wikiloc app for trails. Plotaroute is a fabulous tool for plotting routes which I would download the gpx file to wikiloc by default. This no longer appears to work. Has there been a format change which resulted in this error. The apps greatly complement one another...
I do not have, and do not want, chrome on my phone.
Can you try to install the app with Chrome as not all browsers have full support for Progressive Web Apps?
I removed the app and now I do not get prompted to install it when i navigate to the website on my mobile. Now I'm even more frustrated.
I'm not using any apps taht would interfere with the download request.
I do not use Chrome. I can successfully download with my browser.
That's very odd, as we can't reproduce this on an Android phone here, which makes it hard to resolve.
Did you try uninstalling and reinstalling the app?
And do you have any other apps installed that could be intefering with the download request?
And just to be sure, you're saying it works OK if you do the same thing from the following page in Chrome on your Android device?
Just to test, I went to https://www.plotaroute.com/route/1495950?units=miles from my PC using Chrome, logged in. Downloaded the .fit file ok, loaded in a local PC app.
I am in the UK.
I cleared the cache which didn't help. When I select the download button I get this error.