Download fails with app

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  • plotaroute admin   Friday 23 Apr 2021 09:25:00

    We've tried downloading a FIT file for that route with the app on an Android device and it worked OK for us. You should see something like this:

    Screenshot

    Do you have possibly any apps or browser plug-ins installed that could be blocking the download? It would be worth clearing the app's cache (on your My Settings page in the plotaroute app) to see if this helps or uninstalling the app and reinstalling it. I'm not sure what else to suggest.

  • Michael Raider   Thursday 22 Apr 2021 00:43:41

    I'm using an android phone.

    I've tried a number of does without success, and have not found one that works. Here is one that fails too download from the app.

    https://www.plotaroute.com/route/1495950?units=miles

    I tried to download by selecting the fit icon on the route info page. 

  • plotaroute admin   Wednesday 21 Apr 2021 07:45:30

    It's working OK for us here Michael. Can you share further details as it may relate to specific circumstances? In particular, what device you're using (iPhone/Android), what route you're downloading and what download settings you've chosen.

  • Michael Raider   Wednesday 21 Apr 2021 02:59:20

    I get a 404 error when I try to download a route with the app. I had success using the mobile website.

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