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Richard Robey Thursday 11 Jul 2024 13:24:06
Hi, thanks for the information.
Not sure if this is the right place but I ran in to an issue when synchronising my accounts.
I have 33 routes within my plotaroute account. After syncing to Visorando, there are 33 routes visible when viewing my Visorando account via a web browser.
However, if I select My Routes on the Android Visorando app, I can only see 30. Three routes appear to be missing.
I've tried pressing the sync button a few times but it's stubbornly refusing to show the missing three routes.
Is this something you can investigate?
Also, now that my plotaroute and Visorando accounts are synced, if I create a new route in plotaroute will it automatically appear in Visorando? (maybe I have to press the sync button?)
Is the reverse true i.e. if I create a route in Visorando, will it be visible in my plotaroute account?
I'm liking the new Visorando app, although I haven't had chance to really investigate it yet. One thing that did puzzle me for a few minutes was the ability to sort routes on the app. I was looking for "Sort" but it turned out to be "Criteria". Now I know, it's obvious but I wonder if "Sort" would be a better description on the app rather than "Criteria". Just a thought.
Thank you.
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plotaroute admin Thursday 20 Jun 2024 13:56:00
Following the introduction of the possibility of viewing your routes in the Visorando tools (see https://www.plotaroute.com/posts/3345/D/1 ), we have continued to work on the connections to Visorando.
You can now synchronise your Plotaroute account with Visorando. In the menu, and if you are logged in, click on the 'Link to Visorando' button. This does several things:
1) Create a Visorando account or, if you already have one, connect it to your Plotaroute account (the link is made with the email address).
2) Access all your Plotaroute routes in the Visorando tools (in particular the mobile application for tracking your routes). These are automatically synchronised.
3) Log in to Visorando securely with one click.
4) If you have a Premium access to Plotaroute, we offer you a Premium access to Visorando ( https://www.visorando.com/en/club-visorando.html ) for the same duration. Activation is automatic.
Please do not hesitate to send us your feedback so that we can continue to improve these tools.
