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Julien Plotaroute Tuesday 12 May 2026 08:56:41
Hi Roger,
Let's move this auto-plot discussion to this topic: https://www.plotaroute.com/posts/3390/D/1
Julien
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roger wettstein Monday 11 May 2026 14:55:26
Hi,
It is deffo not one of the obvious OSM data issue. The place I ride through quite a lot, and there is no reason to route around it.
When continuing to plot on the next hill, it also gives me odd routes.
Something deffo changed the past days/week with the autoblotting. Of course, I can just turn it off and overwrite it, but I do like
the biking/walking Autorouting, it works great normally.Roger
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Julien Plotaroute Monday 11 May 2026 13:27:00
Hi Roger,
I read every single post on this forum and also handle all support requests that are sent through the help desk.
I was away last week, so my colleagues looked over support and the forum in my absence.
Now that I'm back, I'm reading all the messages I missed and am answering as I go.
I see that you have also posted here and got in touch via the help desk.
I'll check out your message as soon as possible to take a look at the auto-plot issue you're facing.@Mark: I'm sorry about this ongoing issue. I haven't received any news since. I'll ask the devs if there is any progress.
All the best,
Julien -
roger wettstein Monday 11 May 2026 12:31:57
does someone from plotaroute read this, or are we just hoping, it will work again?
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Mark Worthington Monday 11 May 2026 11:48:09
And no change with the Cycle Map/mobile issue .....
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roger wettstein Monday 11 May 2026 08:38:35
Something is off with the plotting. I am trying to use plotaroute this morning, and it takes odd routes, when clicking on the map. it makes no sense somehow.... is there anything new to plot a route, where the walking or biking plotting takes odd detours???
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Mark Worthington Thursday 23 Apr 2026 08:57:48
Thanks for the update, Julien
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Julien Plotaroute Wednesday 22 Apr 2026 12:08:29
Hi Mark,
Just letting you know that I brought this up with the devs again this morning, and they were able to reproduce the issue, which I still cannot do.
They're looking into it. Hopefully, you'll be able to access the Cycle Map on the web app soon.
They'll also look into the blank map when zoomed in.
All the best,
Julien -
Julien Plotaroute Thursday 16 Apr 2026 09:25:39
Hi Mark,
Thank you for the additional information.
I don't know where this could be coming from, so I'll share this with the devs and let them investigate further.
All the best,
Julien -
Mark Worthington Wednesday 15 Apr 2026 22:37:01
Hi Julien,
Does using WIFI/Mobile data change anything when you use the web app?
No, makes no difference. When I was out on teh road in Yorkshire, same inssue with different wi-fi and with data only.
Additional question: Is Chrome the default browser on your phone?
I only have Chrome, so yes.Mark
