Map tiles update sometimes extremely slow

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  • Julien Plotaroute   Wednesday 11 Feb 2026 08:08:40

    Hi Winfried,

    I'm sad to hear that you're still having this issue.
    Looking forward to your screen recording and we'll look more into it then.

    All the best,
    Julien

  • Julien Plotaroute   Friday 06 Mar 2026 14:54:02

    Hi Winfried,

    Since we last spoke, we have had a new topic about slow response time on Plotaroute, which I have just updated after a team meeting.

    Feel free to read my post, and hopefully, you no longer face those issues.

    Kind regards,
    Julien

  • Winfried Dobbe   Sunday 08 Mar 2026 19:54:11

    Hi Julien,

    The map tiles not (or very slow) loading is occurring less frequently last few weeks. This was when using the 'street map' base layer, haven't checked if the problems also occurs with the other map layers.

    Thanks for looking into this,
    Winfried

  • Julien Plotaroute   Monday 09 Mar 2026 15:29:51

    Thanks, Winfried!

    So far, feedback mainly seems to point towards map tiles, so this is what we'll focus on.

    I'm happy it's gotten better over the last few weeks, with the last changes the devs made. :)

    Julien

  • Winfried Dobbe   Friday 13 Mar 2026 22:34:48

    I noticed that when the updating of the map tiles becomes (very) slow it often helps to save the route-in-progress and then click on the reload page of your web browser. 

    Often the map tiles update as normal again after that (at least for quite a while).

  • Mark Worthington   Tuesday 17 Mar 2026 05:36:00

    I was using PR heavily for the last few days, planning some rides in Yorkshire. No problems with speed :)

  • Nick Burrell   Wednesday 18 Mar 2026 16:50:37

    I'm seeing the same thing - slow updating of Street Map tiles. Less of a problem with other map types.

  • Mark McVeigh   Monday 23 Mar 2026 14:59:32

    Mon 23rd March. Also seeing very slow opening of some saved routes OSM tiles. Happens also in some of the small preview windows before opening to full screen.
    Have been opening, viewing and updating a number of routes this morning, some have been fine, others incredibly slow, it made me check that my internet was still connected.

    PC restarted this morning, Using Firefox 148.0.2, cache cleared, Win 11 Pro, 64 GB Ram, Fibre Broadband - checked at 157Mbps

  • Roger Leary   Monday 23 Mar 2026 15:44:16

    I have this problem as well.  Deathly slow loading of map - exploring possible route changes is barely possible.

    Cache cleared etc.

    Other map otions load much quicker than Streetmap.

    What is going on.

  • Nicola Semboloni Tuesday 24 Mar 2026 09:47:36

    For me it is even worse, map does not load and I'm stuck with an empty screen. Other functions work but I cannot create anything.

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