Map tiles update sometimes extremely slow

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  • Harp Monk   Saturday 28 Mar 2026 19:57:53

    Hi all

    Current observations using Firefox v149.0 on a Windows 11 (build 25H2) laptop, with Adblock and Ghostery enabled:

       (a) very fast-to-instantaneous: Street, Terrain, Trails, Transport, World Topo, Topo/OS;
       (b) fast (visibile to naked eye) build up of tiles: Satellite, Hybrid, Accuterra (US);
       (c) dead (blank page, tiles not uploading): Cycle (dead also in Google Chrome).

    The above speeds apply to both initial page loads and subsequent page-refreshments following a +/- zoom.

    Cheers

    Mark

  • Roger Leary   Thursday 26 Mar 2026 11:07:20

    No improvement.  I would go so far as say that "Street map" is unusable.  As I am presently trying to plan a major tour of 1000k this is becoming a deal breaker. 

  • Julien Plotaroute   Wednesday 25 Mar 2026 08:51:34

    Hi everyone,

    Just letting you know that Arnaud is currently looking into this.

    He has just made an update to try to further enhance the speed of the tiles.

    He's investigating why some maps are blank for some users and fine for others (no issues with Cycle and Transport for me right now).

    As reported by Mark here, there also seems to be a difference between the website and the web app.

    We'll update this topic as soon as there is any news.

    Best regards,
    Julien

     

  • Mark Worthington   Wednesday 25 Mar 2026 07:49:31

    This morning, OSM Cycle and Transport are blank. OS map is back.

    Response from other maps is quick

  • Mark Worthington   Wednesday 25 Mar 2026 07:46:42

    As reported elsewhere, OSM Cycle map doesn't show any tiles ar all, just blank

  • Nicola Semboloni Tuesday 24 Mar 2026 21:18:39

    Trails and Transport maps load fine, others remain very slow.

  • Arnaud LECUS   Tuesday 24 Mar 2026 15:42:12

    Hello, we are aware of this problem and add a partial solution this morning. Satellite maps, Cycling maps, Trails map and TOPO Maps (including OS maps) should be really faster now. Can you confirm this?

    Arnaud

  • Nicola Semboloni Tuesday 24 Mar 2026 09:47:36

    For me it is even worse, map does not load and I'm stuck with an empty screen. Other functions work but I cannot create anything.

  • Roger Leary   Monday 23 Mar 2026 15:44:16

    I have this problem as well.  Deathly slow loading of map - exploring possible route changes is barely possible.

    Cache cleared etc.

    Other map otions load much quicker than Streetmap.

    What is going on.

  • Mark McVeigh   Monday 23 Mar 2026 14:59:32

    Mon 23rd March. Also seeing very slow opening of some saved routes OSM tiles. Happens also in some of the small preview windows before opening to full screen.
    Have been opening, viewing and updating a number of routes this morning, some have been fine, others incredibly slow, it made me check that my internet was still connected.

    PC restarted this morning, Using Firefox 148.0.2, cache cleared, Win 11 Pro, 64 GB Ram, Fibre Broadband - checked at 157Mbps

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