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Nick Burrell Wednesday 18 Mar 2026 16:50:37
I'm seeing the same thing - slow updating of Street Map tiles. Less of a problem with other map types.
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Mark Worthington Tuesday 17 Mar 2026 05:36:00
I was using PR heavily for the last few days, planning some rides in Yorkshire. No problems with speed :)
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Winfried Dobbe Friday 13 Mar 2026 22:34:48
I noticed that when the updating of the map tiles becomes (very) slow it often helps to save the route-in-progress and then click on the reload page of your web browser.
Often the map tiles update as normal again after that (at least for quite a while).
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Julien Plotaroute Monday 09 Mar 2026 15:29:51
Thanks, Winfried!
So far, feedback mainly seems to point towards map tiles, so this is what we'll focus on.
I'm happy it's gotten better over the last few weeks, with the last changes the devs made. :)
Julien
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Winfried Dobbe Sunday 08 Mar 2026 19:54:11
Hi Julien,
The map tiles not (or very slow) loading is occurring less frequently last few weeks. This was when using the 'street map' base layer, haven't checked if the problems also occurs with the other map layers.
Thanks for looking into this,
Winfried -
Julien Plotaroute Friday 06 Mar 2026 14:54:02
Hi Winfried,
Since we last spoke, we have had a new topic about slow response time on Plotaroute, which I have just updated after a team meeting.
Feel free to read my post, and hopefully, you no longer face those issues.
Kind regards,
Julien -
Julien Plotaroute Wednesday 11 Feb 2026 08:08:40
Hi Winfried,
I'm sad to hear that you're still having this issue.
Looking forward to your screen recording and we'll look more into it then.All the best,
Julien -
Winfried Dobbe Monday 09 Feb 2026 22:31:30
Hi Julien,
Strange phenomenon... I was already wondering why nobody else was complaining on the forum...
And yes, it still happens quite often. At other moments everything is working normally or at least acceptable.
I am connected to the internet via a glasfibre 100 mbit/s connection so that cannot be the problem. And I have tried several different computers and browsers, all same effect.
When the performance goes down again I will try to make a short screen recording and contact you via the help desk link below.
Thanks for looking into this.
Regards,
Winfried -
Julien Plotaroute Monday 09 Feb 2026 14:21:22
Hi Winfried,
I'm verry sorry for the late reply. I wasn't available last week.
Does this still happen to you?
I'm curious, because I have no other messages about this: no other forum posts and nothing on the help desk.
Because of this a general issue seems unlikely, and I'm wondering if there is something else than the server load to investigate.
Could you get in touch with me via the help desk and send me the screenshot you wanted to share.
This way we can exchange messages directly and hopefully get to the bottom of this issue.Kind regards,
Julien -
Winfried Dobbe Saturday 31 Jan 2026 19:08:05
