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• Change height scale in route profile display
  VIEWS: 434 | POSTS: 4
  LAST: Tuesday 30 Jun 2026 08:33:36
  Hi Chris,From what I can see, there is no Max. Y button as such, but just below Max. Y, you can either click on Auto (if no value has been set) or on the value (if you're not using auto).So, on one b
• Change height scale in route profile display
  VIEWS: 434 | POSTS: 4
  LAST: Monday 29 Jun 2026 15:49:40
  18 months on, the Max Y button is no longer visible. One of my browsers is using a fixed max altitude of 250m, the other appears to be set to auto. how can I get the Max Y button to show again?
• Help text not disappearing
  VIEWS: 47 | POSTS: 5
  LAST: Sunday 28 Jun 2026 22:26:44
  Ok, thanks Julien!
• Help text not disappearing
  VIEWS: 47 | POSTS: 5
  LAST: Wednesday 24 Jun 2026 09:48:57
  Hi Mark,Thanks for bringing this up.I had the same issue recently, and shortly after, someone got in touch with me via the help desk, so I have already reported the bug.This seems to only happen on C
• Different distances for same .gpx route
  VIEWS: 210 | POSTS: 14
  LAST: Wednesday 24 Jun 2026 09:39:01
  Hello,I confirm there is something wrong with reported distance of uploaded amp; drawn GPS tracks.I get a roughly 2% decrease of the expected length on all tracks I upload. Not sure how this is calcu
• Help text not disappearing
  VIEWS: 47 | POSTS: 5
  LAST: Tuesday 23 Jun 2026 18:53:12
  I'm plotting a route using the online method, adding a direction, then adding a symbol. The help text that appears (white on black) does not disappear and stays fixed on the map. You can move the map
• Download fails with app
  VIEWS: 2317 | POSTS: 14
  LAST: Monday 22 Jun 2026 13:45:03
  Hi Yu Jian,I just tried downloading a route with both an Android and an iPhone: the download was successful in both cases.Can you try downloading a route again and tell me if it is still not working
• Download fails with app
  VIEWS: 2317 | POSTS: 14
  LAST: Sunday 21 Jun 2026 14:58:51
  I can't download using phone but using computer can
• Northern Ireland OS Mapping
  VIEWS: 76 | POSTS: 6
  LAST: Wednesday 17 Jun 2026 19:25:08
  Thanks!
• View collection - average ascent figure initially wrong
  VIEWS: 44 | POSTS: 4
  LAST: Wednesday 17 Jun 2026 11:26:25
  Thanks Peter, for taking the time to confirm my confings.Regards,Julien