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| TOPIC | POSTS | VIEWS | POST | |
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| downloaded route gpx file is empty | 6 | 267 | It's a while since exercised this process so maybe I am missing something.When I create and then download a gpx file as a route with POIs and look at it with a gpx editor the file is empty.When I dow Tuesday 22 Aug 2023 21:29:19 |
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| Unable to read file | 4 | 329 | Problem solved. Thanks for reacting so quickly! Saturday 19 Aug 2023 11:14:33 |
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| Timer offset (almost) from start | 19 | 348 | Great to hear - thanks Vincent. Friday 18 Aug 2023 08:37:01 |
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| Unable to save | 3 | 271 | Hi Claudio - apologies for this, but we had a technical issue one of our servers yesterday that was affecting memory intensive tasks like processing very large routes. This was resolved overnight, so Friday 18 Aug 2023 08:36:25 |
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| Unable to read file | 4 | 329 | Are you still getting the issue today? We had a technical issue on one of our servers yesterday, which is now resolved, so this may have been causing the problem. Friday 18 Aug 2023 08:34:38 |
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| Unable to save | 3 | 271 | This mornig is worling. Rooute was still there, asked again for login and saved.Thansk Friday 18 Aug 2023 05:59:46 |
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| Unable to save | 3 | 271 | I plotted a route (15662 points) and I'm unable to save... the wheel on save button is rotating rotating rotating... I downloaded as gpx. I hope to be able to upload and working on it tomorrow. Thursday 17 Aug 2023 21:45:55 |
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| Unable to read file | 4 | 329 | Similar to issue - GPX and KML files trying to upload and getting "Unable to read file" as well. Thursday 17 Aug 2023 19:50:40 |
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| Unable to read file | 4 | 329 | When uploading gpx-files previous made on Plotaroute it uploads 99% and states "Unable to read file". Only saved gpx-files made today can be (re-)uploaded succesfully. What can be wrong?? Thursday 17 Aug 2023 19:22:57 |
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| Timer offset (almost) from start | 19 | 348 | It works perfectly now! Thanks a lot! Plotaroute is an amazing tool for adventure planning! Thursday 17 Aug 2023 08:31:07 |
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| Timer offset (almost) from start | 19 | 348 | Hi Vincent - we've found the bug and we've implemented a fix. Sorry it took a while to get to the bottom of this. Wednesday 16 Aug 2023 10:23:18 |
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| Timer offset (almost) from start | 19 | 348 | Great! Glad you can see it as well. Thanks a lot Wednesday 16 Aug 2023 07:51:47 |
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| Timer offset (almost) from start | 19 | 348 | Hi Vincent - thanks for the images you sent by email. I hadn't realised you were using the mobile verision of the website - the problem only seems to affect the mobile site not the desktop site. We c Wednesday 16 Aug 2023 06:26:59 |
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| Trace function enhancement | 3 | 1579 | I like the new feature to add a route to a collection, very handy! Could the same functionality also be used for traced routes?CheersPeder Tuesday 15 Aug 2023 13:32:45 |
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| Timer offset (almost) from start | 19 | 348 | Hi Vincent - those images haven't come through. You can send us an image via our Contact Us page if you're having trouble posting it here. You'll need to send two messages if you have two images, as Tuesday 15 Aug 2023 06:36:43 |
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| Geocaching (waypoints) | 1 | 359 | Hi,I'm using plotaroute premium for a few years now. I'm very into geocaching and biking and many times a combination of those two. It would be nice if there was a way in the 'plot with waypoints' se Tuesday 15 Aug 2023 06:25:09 |
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| Timer offset (almost) from start | 19 | 348 | With these settings Monday 14 Aug 2023 17:26:00 |
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| Timer offset (almost) from start | 19 | 348 | I don't understand... this is what I got... Monday 14 Aug 2023 17:24:00 |
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| Timer offset (almost) from start | 19 | 348 | Hi Vincent,We still can't reproduce this problem here. This is what the Timer shows just 0.2km from the start, with the default hill adjustment settings - 1 minute and 13 seconds, which seems about r Monday 14 Aug 2023 16:07:37 |
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| Timer offset (almost) from start | 19 | 348 | You can take a screenshot and paste it into a forum post ... Monday 14 Aug 2023 15:35:48 |
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| Timer offset (almost) from start | 19 | 348 | I cannot drop a picture but when you scoll along the route with timer activated, you can see that after 1km it's showing 3h in the timeroverall time for the complete route looks ok but I m not expect Sunday 13 Aug 2023 20:17:57 |
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| Timer offset (almost) from start | 19 | 348 | We're still not seeing the bug Vincent. Can you provide some more details about the steps to recreate the problem? Sunday 13 Aug 2023 18:59:04 |
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| Timer offset (almost) from start | 19 | 348 | By any chance, did you find the bug?I realize that it's doing the same effect on other routes+3h after few kms. While it was ok few weeks ago. Something changed in the algorithm to apply the hill ef Saturday 12 Aug 2023 17:03:33 |
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| Opening downloaded map when offline | 2 | 460 | Sorry, no, our web app needs an internet connection. However, we do have a new app in the pipeline that will work offline. We don't have a launch date for this at the moment, we're hoping to provide Friday 11 Aug 2023 07:51:38 |
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| Elevation -- why not the same after saving route? | 2 | 286 | Hi Maryka - the ascent figure shown during plotting is only approximate, as it is based on fewer readings. The final figure is calculated when the route is saved. This is mainly because the elevation Friday 11 Aug 2023 07:48:59 |
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