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| TOPIC | POSTS | VIEWS | POST | |
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| Converting elapsed time shown to actual time on clock | 3 | 316 | Hi Philip - you can do this by changing the Start Time in the Timer settings. Have a look at step 3 in the following guide: How To Estimate The Time To Complete A Route Saturday 10 Jun 2023 06:59:00 |
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| Converting elapsed time shown to actual time on clock | 3 | 316 | Couldn't seem to find a similar post with Search. When I plot a long ride of many hours it becomes important to know where I will be along the route in order to see if stopping to use a local store i Friday 09 Jun 2023 15:34:37 |
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| OS Mapping for Shetland | 9 | 389 | Hi David - can you share a link to the page with the problem please? Tuesday 06 Jun 2023 11:12:33 |
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| OS Mapping for Shetland | 9 | 389 | Strange, it's working for me .... [IMAGE REMOVED DUE TO SIZE] Tuesday 06 Jun 2023 05:54:00 |
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| OS Mapping for Shetland | 9 | 389 | Hello againI was looking for something on Shetland this evening and encountered the same problem which I experienced the last time I flagged this up. I can't see the north end of Shetland using the Monday 05 Jun 2023 22:29:08 |
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| GPX File not downloading correctly | 15 | 427 | Hi Bradford,It's working OK for us. Can I check - are you following the steps shown in the image below?If it's not working as above, can you let us know which browser you are using please? If you're Monday 05 Jun 2023 08:59:52 |
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| GPX File not downloading correctly | 15 | 427 | Thanks for your efforts to resolve downloads Still no luck on iPhone. I press the Download button and go to page that asks, Do you want to Download? When I press Yes it takes me straight to Download Saturday 03 Jun 2023 02:32:56 |
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| Challenge Check In | 4 | 362 | Hi Gabrielle - I can see the problem. I don't think our Challenge Tracker is going to work with that type of route, where the points on the route are so far apart. It won't allow you to check-in as i Friday 02 Jun 2023 15:29:06 |
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| Challenge Check In | 4 | 362 | Sure, the challenge is called the Code Red Virtual European Tour, I'm using a computer and I've been trying to move the current position marker by dragging it as I'm not in the location it wants me t Friday 02 Jun 2023 14:48:18 |
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| Challenge Check In | 4 | 362 | Hi Gabrielle,Can you provide a bit more information please and we'll try to help. In particular, the steps to reproduce the problem, what type of device you are using (mobile or computer) and what ch Friday 02 Jun 2023 13:25:23 |
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| Challenge Check In | 4 | 362 | Hi, I'm the person responsible for updating our check ins along the map but I am currently unable to save my check ins, I click to do so and nothing happens. Could you tell me why this might be? Friday 02 Jun 2023 13:08:45 |
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| Navigation - departure from and back to route not acknowledged | 2 | 255 | The app uses both your position and heading to determine if you are off-route, so you'll need to be close enough to the route and also heading in the direction on the route at that point. If you have Tuesday 30 May 2023 09:07:47 |
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| Navigation - lost voice instruction | 2 | 263 | We recommend ticking the box to stay signed in when you enter your sign in details, to avoid your login session expiring, which is probably what happened on this occasion. Tuesday 30 May 2023 09:00:16 |
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| GPX download for Suunto | 7 | 340 | Finally, I tested a few routes and everything worked fine. If there are no sde effects whatsoever I would appreciate if the change could be made permanent. Thanks a lot! Tuesday 30 May 2023 07:47:30 |
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| GPX File not downloading correctly | 15 | 427 | Thank you. Will try ths week. Tuesday 30 May 2023 01:40:54 |
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| Navigation - departure from and back to route not acknowledged | 2 | 255 | Deviated from route to have a cuppa in national trust tea shop. Rejoined the route and continued on it to be told I was off route. (I had missed a little of the route I didn't need to cover...about 2 Monday 29 May 2023 15:23:36 |
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| Navigation - lost voice instruction | 2 | 263 | There I was...new ear buds in, navigate on. No voice. Though logged in and paid up I couldn't access the button for this. Had to sign out and back in. Monday 29 May 2023 14:43:24 |
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| Incorrect distance | 2 | 239 | Hi Lee - if you edit the route and resave it does this correct the problem? If not, please can you share which route you're having the problem with and we'll look into it Monday 29 May 2023 10:16:39 |
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| Incorrect distance | 2 | 239 | I have created a route which is 43.2km which it tells me is so, except in the route discription which has it as 52km? How do I correct this? Saturday 27 May 2023 20:43:44 |
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| Quick-Editing Directions and Placing Waypoints | 6 | 2324 | Thanks for that kind feedback. Thursday 25 May 2023 10:03:20 |
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| Export labels with route | 6 | 390 | Hi Elizabeth,To display numbers on the map for each of the directions, turn on on the Directions switch in the map Display Options switch list. You can find this under the DISPLAY menu above the map Thursday 25 May 2023 10:01:56 |
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| Export labels with route | 6 | 390 | How do I get labels to appear on saved routes, please?First there was an issue that not everyone could see labels added via Annotate the route.Adding via Directions, as suggested below, and via Wayma Wednesday 24 May 2023 15:11:25 |
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| Elevation Data Upgrade | 17 | 2195 | Thanks for that. I've got it now after playing around with it a bit. Liz Wednesday 24 May 2023 14:16:51 |
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| Quick-Editing Directions and Placing Waypoints | 6 | 2324 | Congratulations for your "never ending" improvements to this already fantastic app! Tuesday 23 May 2023 21:36:33 |
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| Quick-Editing Directions and Placing Waypoints | 6 | 2324 | Great additions, Team Plotaroute! Tuesday 23 May 2023 19:12:07 |
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