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OS Mapping for Shetland 9 445 Hello againI was looking for something on Shetland this evening and encountered the same problem which I experienced the last time I flagged this up. I can't see the north end of Shetland using the
Monday 05 Jun 2023 22:29:08
GPX File not downloading correctly 15 514 Hi Bradford,It's working OK for us. Can I check - are you following the steps shown in the image below?If it's not working as above, can you let us know which browser you are using please? If you're
Monday 05 Jun 2023 08:59:52
GPX File not downloading correctly 15 514 Thanks for your efforts to resolve downloads Still no luck on iPhone. I press the Download button and go to page that asks, Do you want to Download? When I press Yes it takes me straight to Download
Saturday 03 Jun 2023 02:32:56
Challenge Check In 4 441 Hi Gabrielle - I can see the problem. I don't think our Challenge Tracker is going to work with that type of route, where the points on the route are so far apart. It won't allow you to check-in as i
Friday 02 Jun 2023 15:29:06
Challenge Check In 4 441 Sure, the challenge is called the Code Red Virtual European Tour, I'm using a computer and I've been trying to move the current position marker by dragging it as I'm not in the location it wants me t
Friday 02 Jun 2023 14:48:18
Challenge Check In 4 441 Hi Gabrielle,Can you provide a bit more information please and we'll try to help. In particular, the steps to reproduce the problem, what type of device you are using (mobile or computer) and what ch
Friday 02 Jun 2023 13:25:23
Challenge Check In 4 441 Hi, I'm the person responsible for updating our check ins along the map but I am currently unable to save my check ins, I click to do so and nothing happens. Could you tell me why this might be?
Friday 02 Jun 2023 13:08:45
Navigation - departure from and back to route not acknowledged 2 311 The app uses both your position and heading to determine if you are off-route, so you'll need to be close enough to the route and also heading in the direction on the route at that point. If you have
Tuesday 30 May 2023 09:07:47
Navigation - lost voice instruction 2 317 We recommend ticking the box to stay signed in when you enter your sign in details, to avoid your login session expiring, which is probably what happened on this occasion.
Tuesday 30 May 2023 09:00:16
GPX download for Suunto 7 407 Finally, I tested a few routes and everything worked fine. If there are no sde effects whatsoever I would appreciate if the change could be made permanent. Thanks a lot!
Tuesday 30 May 2023 07:47:30
GPX File not downloading correctly 15 514 Thank you. Will try ths week.
Tuesday 30 May 2023 01:40:54
Navigation - departure from and back to route not acknowledged 2 311 Deviated from route to have a cuppa in national trust tea shop. Rejoined the route and continued on it to be told I was off route. (I had missed a little of the route I didn't need to cover...about 2
Monday 29 May 2023 15:23:36
Navigation - lost voice instruction 2 317 There I was...new ear buds in, navigate on. No voice. Though logged in and paid up I couldn't access the button for this. Had to sign out and back in.
Monday 29 May 2023 14:43:24
Incorrect distance 2 299 Hi Lee - if you edit the route and resave it does this correct the problem? If not, please can you share which route you're having the problem with and we'll look into it
Monday 29 May 2023 10:16:39
Incorrect distance 2 299 I have created a route which is 43.2km which it tells me is so, except in the route discription which has it as 52km? How do I correct this?
Saturday 27 May 2023 20:43:44
Quick-Editing Directions and Placing Waypoints 6 4957 Thanks for that kind feedback.
Thursday 25 May 2023 10:03:20
Export labels with route 6 472 Hi Elizabeth,To display numbers on the map for each of the directions, turn on on the Directions switch in the map Display Options switch list. You can find this under the DISPLAY menu above the map
Thursday 25 May 2023 10:01:56
Export labels with route 6 472 How do I get labels to appear on saved routes, please?First there was an issue that not everyone could see labels added via Annotate the route.Adding via Directions, as suggested below, and via Wayma
Wednesday 24 May 2023 15:11:25
Elevation Data Upgrade 17 4675 Thanks for that. I've got it now after playing around with it a bit. Liz
Wednesday 24 May 2023 14:16:51
Quick-Editing Directions and Placing Waypoints 6 4957 Congratulations for your "never ending" improvements to this already fantastic app!
Tuesday 23 May 2023 21:36:33
Quick-Editing Directions and Placing Waypoints 6 4957 Great additions, Team Plotaroute!
Tuesday 23 May 2023 19:12:07
Quick-Editing Directions and Placing Waypoints 6 4957 We are very pleased to announce two new features that we've just introduced to make it quicker and easier to edit directions and waypoints on your routes: Quick-Edit Directions and Add Waypoint at My
Tuesday 23 May 2023 10:39:00
Elevation Data Upgrade 17 4675 Hi Liz and Tom,The Elevation Interval slider changes the gap between the elevation readings, so readings in between are ignored. If you change from "Chart" to "Data" you'll be able to see better how
Monday 22 May 2023 07:57:42
Elevation Data Upgrade 17 4675 I have just caught up with this upgrade in the calculation of ascent statistics when I noticed that the ascents in my earlier routes differed from those I had recorded in my own records. No problem,
Sunday 21 May 2023 16:11:09
get my voice activation to work 17 5468 I'm sorry you experienced that problem Anthony. We haven't seen that happening before but will investigate your feedback. We've cancelled your Premium membership and arranged a refund as requested.
Sunday 21 May 2023 07:32:56
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