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| TOPIC | POSTS | VIEWS | POST | |
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| Dynamic Milemarkers and Route Planning Upgrades | 16 | 1428 | Sorry Steve, that screenshot hasn't worked. Can you email us the screenshot please and also provide a link to the page where you're experiencing the problem? Friday 12 Aug 2022 09:12:48 |
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| Dynamic Milemarkers and Route Planning Upgrades | 16 | 1428 | I like this feature, but on my Macbook using Safari once the km marker gets gt;100km, the number no longer fits in the white circle and I can't read the distance! See screenshot - it doesn't matter w Thursday 11 Aug 2022 01:38:44 |
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| PREMIUM MEMBERSHIP QUESTIONS | 15 | 850 | Great, thanks for upgrading. We've fixed the problem you had, so if you like the Premium membership and want to renew in a year's time it should work OK next time! Wednesday 10 Aug 2022 11:40:18 |
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| More than 30 routes in a collection | 2 | 208 | Thanks for the feedback Scott. It's not practical for us to increase this limit given the way the route collections feature works at present, as all routes are loaded automatically every time the col Wednesday 10 Aug 2022 11:38:25 |
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| Save/Export as a PDF | 7 | 2586 | Sorry, there isn't a video export option. Wednesday 10 Aug 2022 11:35:38 |
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| More than 30 routes in a collection | 2 | 208 | I am organzing a 200 mile, 36 leg team relay race. I woudl like to be able to add all 36 legs to a single collection but am limited to 30. Tuesday 09 Aug 2022 21:37:42 |
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| PREMIUM MEMBERSHIP QUESTIONS | 15 | 850 | Using PayPal for payment worked like a charm! Thank you for the prompt support. Tuesday 09 Aug 2022 07:49:58 |
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| Save/Export as a PDF | 7 | 2586 | Is there any option to save the route as video file? Tuesday 09 Aug 2022 06:53:37 |
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| PREMIUM MEMBERSHIP QUESTIONS | 15 | 850 | Hi Lasse,We're looking into the issue. It looks like it might be connected with the + sign in your email address. Would you mind selecting the Paypal option instead - you can normally pay using a car Tuesday 09 Aug 2022 06:22:26 |
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| PREMIUM MEMBERSHIP QUESTIONS | 15 | 850 | I would like to upgrade to premium but there is only the error message "Sorry, there was a problem processing your transaction. No payment has been taken. Please refresh the page and try again." ever Monday 08 Aug 2022 11:52:04 |
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| 'New line' ignored when displaying direction in a pop-up | 2 | 184 | Thanks for that feedback Martyn. Monday 08 Aug 2022 09:47:53 |
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| Label colours ignored in printed output | 4 | 199 | Thanks for the feedback Martyn. I'm not sure how easy this would be to change, but as an alternative try using the Print Using Browser option and use your browser's PDF export facility - this works O Monday 08 Aug 2022 09:47:23 |
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| Order of items in Printed output | 2 | 191 | Thanks for that suggestion Martyn. Monday 08 Aug 2022 09:41:19 |
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| Slow! | 4 | 230 | Hi Martyn - the website isn't interacting with our server when doing those tasks you mention, so I think it must be something browser or PC related. I'd recommend clearing your browser cache in case Monday 08 Aug 2022 09:40:37 |
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| 'New line' ignored when displaying direction in a pop-up | 2 | 184 | I've carefully used new-lines to break up my directions into paragraphs. I feel this makes them easier to follow. The new-lines show correctly in the 'Directions' pane but are ignored when clicking Saturday 06 Aug 2022 18:17:36 |
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| Label colours ignored in printed output | 4 | 199 | When I create a route, I sometimes use the feature for selecting a colour for a lable. I use this to distinguish different categories of label. For example, I might use a one colour for information Saturday 06 Aug 2022 18:12:21 |
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| Order of items in Printed output | 2 | 191 | When printing a route with directions, if there is a symbol and/or a label, these are printed after the Directions/Notes. Can I suggest that they would make more sense if they were printed before th Saturday 06 Aug 2022 18:06:39 |
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| Slow! | 4 | 230 | I've been working intesively on a new route over the past few days and have noticed repeated and uncharachteristic pauses.Simple things, like selecting an icon or direction arrow, result in a wait of Saturday 06 Aug 2022 17:47:48 |
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| Rest Stops and Speed Taper | 9 | 1452 | [IMAGE REMOVED DUE TO SIZE] Friday 05 Aug 2022 15:18:00 |
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| Rest Stops and Speed Taper | 9 | 1452 | See https://www.plotaroute.com/tip/22/how-to-add-labels-and-symbols-to-a-route-mapSo, while plotting a route (PC based),DirectionsAddDrag MarkerAdd Directions HereAdd detailsAdd "Stop Here For" detai Friday 05 Aug 2022 15:17:30 |
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| Abbreviated Route Directions | 4 | 2694 | Somehow, I missed this! This is (was!) as great addition, something that helps greatly with my Garmin GPS devices! Friday 05 Aug 2022 15:12:13 |
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| Rest Stops and Speed Taper | 9 | 1452 | I might be a little slow, but I cannot actually find where to add a rest break. It's certainly a welcome move, but where you say "in the Directions panel in the route planner and are easily toggled o Friday 05 Aug 2022 11:11:02 |
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| ascent accuracy | 13 | 383 | OK, no worries. Thanks for listening. I'm certainly not dismissing the complexity either. Good luck with the mobile app :-) Friday 05 Aug 2022 08:01:31 |
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| ascent accuracy | 13 | 383 | We do appreciate your feedback and certainly arenrsquo;t dismissing the concern, but wersquo;ve already spent quite a bit of time looking into this issue in the past and havenrsquo;t managed to ident Friday 05 Aug 2022 05:53:00 |
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| ascent accuracy | 13 | 383 | Elevation and ascent figures produced by any application I've used are sometimes suspect. Thursday 04 Aug 2022 21:32:22 |
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