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Map Update: More Choice, More Detail for Your Routes 44 698 Hi Julien,Hip hip hooray!!! CTRL + F5 solved it! Best regards from Hamburg, Germany, thanks, you made my day!!Wilfried
Monday 30 Mar 2026 17:56:20
how to send image to forum 12 102 Julien,Thanks for the feedback.Even a 300 x 358 pixel screengrab is 132kb. If I choose a high compression, a 600 x 800 below the 100kb. Still does not copy/paste. Mark
Monday 30 Mar 2026 17:34:56
OS mapping has disappeared 42 392 Hi JulienIn the mobile app (currently) and on the desktop, the "OS" mapping shows UK OS mapping, 1:25k and 1:50k. When zooming out further, it changes to OSM Outdoors.This is not good.The mapping sho
Monday 30 Mar 2026 17:25:44
OS mapping has disappeared 42 392 Hi again,After talking this over with the devs, they changed the label again.The label now says "OS + TOPO" in the pull-down menu and the selected base map box.This might require clearing the cache t
Monday 30 Mar 2026 16:11:58
Map Update: More Choice, More Detail for Your Routes 44 698 Hi again Wilfried,Devs got back to me: could you access the Cycle Map and do a hard refresh (CTRL + F5) to see if this changes anything?If not, we'll probably need you to send us screengrabs of the F
Monday 30 Mar 2026 16:06:43
Map Update: More Choice, More Detail for Your Routes 44 698 Hi Wilfried,Thanks for sharing this.I'll report this to the devs right away.Cycle Map seems to work on Chrome for some, but not all users, so I'll ask if there is anything other than the cache that m
Monday 30 Mar 2026 14:52:04
Map Update: More Choice, More Detail for Your Routes 44 698 Hi Julian,I'm sorry, I cleared the cache, but same as before, no Cycle Map in the Chrome browser.I started plotaroute by Microsoft Edge, Cycle Map occurs. Nice but I need it with Chrome. seems to be
Monday 30 Mar 2026 14:31:10
OS mapping has disappeared 42 392 Hi everyone,@Mark (Harp Monk): thanks for your detailed feedback! :) I have shared this with the team to see if they want to change the label again.@N C, @Mark McVeigh: The devs asked me if you used
Monday 30 Mar 2026 13:19:16
how to send image to forum 12 102 Hi!Thanks for the help, Mark. :)This is actually something I wanted to talk to you about.In a previous topic, you talked about this image size issue, and we looked into it recently with Arnaud.He wan
Monday 30 Mar 2026 11:56:54
Skewed OS (topo) maps 3 63 Hi Ian,Thanks for bringing this up.I think I might have had the same issue with the Satellite Map last week, but it was fixed.Do you still encounter this issue with the OS Map?If you're still experie
Monday 30 Mar 2026 08:35:59
Map tiles update sometimes extremely slow 39 394 Hi Roger,I'm sorry to hear the street map seemed very slow when you sent your message last week.Is this still the case?The team has made some improvements to the tile servers, so I hope not.@Mark: ab
Monday 30 Mar 2026 08:22:39
Map Update: More Choice, More Detail for Your Routes 44 698 Hi everyone,The team just made some changes to our servers to resolve the Cycle Map issue.The Cycle Map should now be available both on the website and the web app.If you're still experiencing this i
Monday 30 Mar 2026 08:14:25
Cycle Map (Blank Screen) 9 152 Hi everyone,The team just made some changes to our servers to resolve the Cycle Map issue.The Cycle Map should now be available both on the website and the web app.If you're still experiencing this i
Monday 30 Mar 2026 08:14:13
Cycle Map (Blank Screen) 9 152 I'm using Windows 11 and Chrome. I also get a blank Cycle Map screen.However, I have experienced a similar symptoms previously and it was resolved - you may want to have a look at call 84942592.The f
Sunday 29 Mar 2026 23:19:20
Skewed OS (topo) maps 3 63 Recently when selecting OS maps in the UK (topo on the menu) the maps are displayed skewed by varying angles. It's not a critical problem but can it be fixed.
Sunday 29 Mar 2026 12:48:23
Download from App on iPhone not working 16 524 Many thanks, confirmed now working OK
Sunday 29 Mar 2026 12:44:46
Map tiles update sometimes extremely slow 39 394 Hi allCurrent observations using Firefox v149.0 on a Windows 11 (build 25H2) laptop, with Adblock and Ghostery enabled: (a) very fast-to-instantaneous: Street, Terrain, Trails, Transport, World Top
Saturday 28 Mar 2026 19:57:53
Map Update: More Choice, More Detail for Your Routes 44 698 My platform is Desktop. I've installed the mobile App (Android) this morning - Cycle maps are displayed on Android.If I:Save as from PC, call up on the mobile = blank screen Save as from mobile, cal
Saturday 28 Mar 2026 12:34:26
Map Update: More Choice, More Detail for Your Routes 44 698 PC at home, smartphone on tour.
Saturday 28 Mar 2026 12:21:46
OS mapping has disappeared 42 392 Hi Plotaroute.I too thought that OS Maps had disappeared for Premium members until seeing Arnaud's post below. I'm relieved it's still here, because what makes Plotaroute my go-to hike-planning optio
Saturday 28 Mar 2026 10:30:29
Map Update: More Choice, More Detail for Your Routes 44 698 Ref. workaround .... I'm using Android mobile, what about you? Mobile? Desktop?
Friday 27 Mar 2026 23:41:38
Map Update: More Choice, More Detail for Your Routes 44 698 Hi, a big major issue.. The only map platform I use (and the bases for renewing my subscription). Lets hope a fix is applied soon!!
Friday 27 Mar 2026 19:41:35
Map Update: More Choice, More Detail for Your Routes 44 698 All map layers visible apart from the cycle map - either when editing an existing route or plotting a new one(it's the layer that I use the most by far, so it's causing me a major issue)
Friday 27 Mar 2026 18:37:43
Map Update: More Choice, More Detail for Your Routes 44 698 Hi, New routes, editing existing (and save new from existing) - all blank.
Friday 27 Mar 2026 18:12:44
Cycle Map (Blank Screen) 9 152 I have tried the suggested workaround with no joy. New routes, editing existing (and save new from existing) - all blank.
Friday 27 Mar 2026 18:10:27
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