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| TOPIC | POSTS | VIEWS | POST | |
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| Map Update: More Choice, More Detail for Your Routes | 44 | 678 | Hi Julian,I'm sorry, I cleared the cache, but same as before, no Cycle Map in the Chrome browser.I started plotaroute by Microsoft Edge, Cycle Map occurs. Nice but I need it with Chrome. seems to be Monday 30 Mar 2026 14:31:10 |
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| OS mapping has disappeared | 42 | 390 | Hi everyone,@Mark (Harp Monk): thanks for your detailed feedback! :) I have shared this with the team to see if they want to change the label again.@N C, @Mark McVeigh: The devs asked me if you used Monday 30 Mar 2026 13:19:16 |
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| how to send image to forum | 12 | 100 | Hi!Thanks for the help, Mark. :)This is actually something I wanted to talk to you about.In a previous topic, you talked about this image size issue, and we looked into it recently with Arnaud.He wan Monday 30 Mar 2026 11:56:54 |
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| Skewed OS (topo) maps | 3 | 61 | Hi Ian,Thanks for bringing this up.I think I might have had the same issue with the Satellite Map last week, but it was fixed.Do you still encounter this issue with the OS Map?If you're still experie Monday 30 Mar 2026 08:35:59 |
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| Map tiles update sometimes extremely slow | 39 | 392 | Hi Roger,I'm sorry to hear the street map seemed very slow when you sent your message last week.Is this still the case?The team has made some improvements to the tile servers, so I hope not.@Mark: ab Monday 30 Mar 2026 08:22:39 |
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| Map Update: More Choice, More Detail for Your Routes | 44 | 678 | Hi everyone,The team just made some changes to our servers to resolve the Cycle Map issue.The Cycle Map should now be available both on the website and the web app.If you're still experiencing this i Monday 30 Mar 2026 08:14:25 |
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| Cycle Map (Blank Screen) | 9 | 150 | Hi everyone,The team just made some changes to our servers to resolve the Cycle Map issue.The Cycle Map should now be available both on the website and the web app.If you're still experiencing this i Monday 30 Mar 2026 08:14:13 |
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| Cycle Map (Blank Screen) | 9 | 150 | I'm using Windows 11 and Chrome. I also get a blank Cycle Map screen.However, I have experienced a similar symptoms previously and it was resolved - you may want to have a look at call 84942592.The f Sunday 29 Mar 2026 23:19:20 |
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| Skewed OS (topo) maps | 3 | 61 | Recently when selecting OS maps in the UK (topo on the menu) the maps are displayed skewed by varying angles. It's not a critical problem but can it be fixed. Sunday 29 Mar 2026 12:48:23 |
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| Download from App on iPhone not working | 16 | 523 | Many thanks, confirmed now working OK Sunday 29 Mar 2026 12:44:46 |
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| Map tiles update sometimes extremely slow | 39 | 392 | Hi allCurrent observations using Firefox v149.0 on a Windows 11 (build 25H2) laptop, with Adblock and Ghostery enabled: (a) very fast-to-instantaneous: Street, Terrain, Trails, Transport, World Top Saturday 28 Mar 2026 19:57:53 |
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| Map Update: More Choice, More Detail for Your Routes | 44 | 678 | My platform is Desktop. I've installed the mobile App (Android) this morning - Cycle maps are displayed on Android.If I:Save as from PC, call up on the mobile = blank screen Save as from mobile, cal Saturday 28 Mar 2026 12:34:26 |
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| Map Update: More Choice, More Detail for Your Routes | 44 | 678 | PC at home, smartphone on tour. Saturday 28 Mar 2026 12:21:46 |
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| OS mapping has disappeared | 42 | 390 | Hi Plotaroute.I too thought that OS Maps had disappeared for Premium members until seeing Arnaud's post below. I'm relieved it's still here, because what makes Plotaroute my go-to hike-planning optio Saturday 28 Mar 2026 10:30:29 |
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| Map Update: More Choice, More Detail for Your Routes | 44 | 678 | Ref. workaround .... I'm using Android mobile, what about you? Mobile? Desktop? Friday 27 Mar 2026 23:41:38 |
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| Map Update: More Choice, More Detail for Your Routes | 44 | 678 | Hi, a big major issue.. The only map platform I use (and the bases for renewing my subscription). Lets hope a fix is applied soon!! Friday 27 Mar 2026 19:41:35 |
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| Map Update: More Choice, More Detail for Your Routes | 44 | 678 | All map layers visible apart from the cycle map - either when editing an existing route or plotting a new one(it's the layer that I use the most by far, so it's causing me a major issue) Friday 27 Mar 2026 18:37:43 |
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| Map Update: More Choice, More Detail for Your Routes | 44 | 678 | Hi, New routes, editing existing (and save new from existing) - all blank. Friday 27 Mar 2026 18:12:44 |
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| Cycle Map (Blank Screen) | 9 | 150 | I have tried the suggested workaround with no joy. New routes, editing existing (and save new from existing) - all blank. Friday 27 Mar 2026 18:10:27 |
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| Map Update: More Choice, More Detail for Your Routes | 44 | 678 | Okay Mark, I tried your suggestion. Same result: No Cycle Map. Could it be an API Problem? Friday 27 Mar 2026 12:53:08 |
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| how to send image to forum | 12 | 100 | thanks Mark,so simple I didn't find it,i'll leave the 'image' button for pros Friday 27 Mar 2026 11:32:50 |
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| Cycle Map (Blank Screen) | 9 | 150 | Are you plotting a new route? Or editing a saved one?A workaround for the moment would be to start plotting using a working map, save it, close, then My Routes/edit the saved route. Friday 27 Mar 2026 10:26:07 |
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| Cycle Map (Blank Screen) | 9 | 150 | Are you plotting a new route? Or editing a saved one?A workaround for the moment would be to start plotting using a working map, save it, close, then My Routes/edit the saved route. Friday 27 Mar 2026 10:26:07 |
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| Map Update: More Choice, More Detail for Your Routes | 44 | 678 | Are you plotting a new route? Or editing a saved one?A workaround for the moment would be to start plotting using a working map, save it, close, then My Routes/edit the saved route. Friday 27 Mar 2026 10:25:50 |
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| how to send image to forum | 12 | 100 | I copy/paste directly interest a post, but sometimes it won't accept a "large" image. It's a bit clunky Friday 27 Mar 2026 10:24:11 |
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