OS Maps not loading for plotting routes

Total posts in this topic: 27

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  • Paul Bridgland Tuesday 13 Jul 2021 06:48:06

    OS maps loading for existing routes but not for plotting new ones

  • Piers Robinette   Tuesday 13 Jul 2021 09:22:24

    In addition, once you've selected OS maps and got a blank screen instead of the map, the selection of any other type of map type also fails. Only by refreshing the web page do you get any map back.

  • plotaroute admin   Tuesday 13 Jul 2021 09:27:36

    Thanks for reporting this. Can you let us know what browser and device you are using please?

  • Paul Bridgland Tuesday 13 Jul 2021 15:37:51

    Android phone using the app

  • plotaroute admin   Tuesday 13 Jul 2021 17:26:50

    Thanks Paul. We think we've found the problem and have implmented a fix. There was a bug which was only triggering if you changed to OS maps before plotting the first point on a new route. Hopefully it should be working OK now.

  • Paul Bridgland Tuesday 13 Jul 2021 18:02:32

    Thanks. That seems to be ok now

  • Nick Ramm   Saturday 19 Apr 2025 19:32:39

    This seems to be happening again... 

  • Durham Cow   Tuesday 22 Apr 2025 09:42:42

    I've not been able to access my OS, Cycle or Trail map layers for at least a day now (premium subscription is valid). All I get is a blank mapping space. Are there any problems I should be aware of?

  • Julien Plotaroute   Tuesday 22 Apr 2025 11:43:24

    Hi!

    This issue was raised via email by two users and I've already sent some details to the devs to have a look at it.

    I'll make sure to update this topic as soon as I hear back from the devs.

    Best regards,

    Julien

  • Durham Cow   Tuesday 22 Apr 2025 16:34:41

    Thanks very much Julien.

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