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Julien Plotaroute Monday 07 Jul 2025 08:09:55
Hi Gary!
So far, we haven't found a fix which would prevent this from happening altogether, but the workaround for this has been shared in this topic.
If you read the topic and apply the workaround, you should be able to use all the maps again.
Kind regards,
Julien -
pascale mathonet Thursday 11 Sep 2025 08:53:10
The workaround for VM worked for me :-) Thanks Julien!
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Richard Hawkes Wednesday 15 Oct 2025 19:12:34
This if for Sky Broadband customers who cannot access the maps. It looks like the "Broadband Shield" service is blocking this for some reason. Difficult to know which bad category it thinks the maps fall under.
But anyway, here's the solution:
- If you haven't already, install the "MySky" app on your phone.
- Once installed and logged in, select "Broadband" at the bottof of the app.
- Next, select "Product Settings", then "Broadband Shield".
- Near the bottom of this page, there's a "Manage Exceptions" button. Click it.
- It should pop up two text boxes. One for blocking websites, another for allowing websites.
- In the "Allow a Website" text box, add www.plotaroute.com and click "Allow Website".
- Scroll to the bottom, and click "Save Settings".
This worked for me, and I hope will help someone! Next time I speak to Sky, I'll mention this site as safe and hopefully they can do some magic.
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Mark Worthington Wednesday 15 Oct 2025 23:28:54
Great post, Richard!
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