OS mapping has disappeared

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  • Julien Plotaroute   Tuesday 26 May 2026 10:21:24

    Hi everyone,

    Just updating this topic to let you know about two fixes regarding OS + TOPO map:

    • Printing is now working again. The same limitation still applies and is shown when selecting this map for printing: “This map may only be used for personal non-commercial purposes. To be clear, the use of prints for planning permission applications is not permitted.”
    • The labels and descriptions are now consistent between the website and web app.

    Kind regards,
    Julien

  • Julien Plotaroute   Monday 11 May 2026 13:04:13

    Hi,

    Sorry for the late reply.

    @NC & Mark: thanks for confirming that the rogue tile has vanished.

    @Stuart: devs are still looking into it. I hope this feature will be available again soon.

    Kind regards,
    Julien

  • Stuart Smith   Sunday 10 May 2026 18:09:30

    Hi Julian.

    Has there been any update on being able to print the OS / Topo maps?

    The ability to choose this option from the dropdown print options was lost with the move the Topo maps. 

    Thanks,

    Stuart

  • Mark Worthington   Saturday 09 May 2026 22:22:45

    Been on holiday, so late here ....

    "Rougue" tile seems to have gone ... but the mapping still shows differences at different zoom levels .... 

    I'd love to share a screen shot  ..... 

  • N C   Sunday 03 May 2026 12:19:28

    Hi Julien,

    I can no longer see the rogue tile, so maybe it's fixed itself.  (Cache cleared somewhere en route?)

    Perhaps Mark W can confirm if it's disappeared...

    NC

  • Julien Plotaroute   Monday 27 Apr 2026 06:05:16

    Hi NC,

    I understand the question, and have already asked the devs if we could "simply" go back to the previous OS Map or even have one OS Map and one TOPO Map.

    I don't understand the technical side of it, but going back or adding another map comes with its own challenges, so for now the devs want to improve the new TOPO Map, work on the cache issues and also the still ongoing slow tile loading, especially on Street Map.

    As soon as devs get back to me with the relevant information for the rogue tile investigation, I'll send you an email.

    Julien

  • N C   Saturday 25 Apr 2026 10:56:11

    Hi Julien,

    Better to leave it 'as is' rather than eliminate the duff zoom levels.   And let's hope the 'rogue tile' issue fixes itself with time.

    But all worked well before changes resulted in these snags, so I'm tempted to ask the question 'can't we revert'.  I guess that's not possible, otherwise you would have done it!

    Regards, NC

  • Mark Worthington   Friday 24 Apr 2026 11:51:03

    That's a poor, backward step for PR

  • Julien Plotaroute   Friday 24 Apr 2026 11:41:02

    Hi NC,

    Thanks for offering to help.
    I'll check with the devs what they need, and I'll send you an email about it with visuals.

    From what I understood, fixing the projection model issue would take too many resources.
    Because this issue arises only every second zoom level, the workaround would be to avoid the zoom levels where the divide is visible.
    Please zoom in or out when you see the divide, and you should see the OS Map correctly.

    I know it's not a perfect solution, but for now, it's all I can offer, I'm afraid.

    Julien

  • N C   Friday 24 Apr 2026 11:11:51

    Hi Julien,

    Happy to help - though as you say, perhaps the 'rogue tile' issue will resolve itself.

    Is there any chance of the OS map north/south discontinuity at specific zoom levels being cured?   (For me, using OS as background when plotting is a great advantage of PlotaRoute.  But I live not far off the discontinuity line so am frequently finding it a PITA).

    Regards, NC

     

     

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