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Mark Worthington Monday 30 Mar 2026 21:46:52
Still waiting for mobile app to show OSM Cycle maps
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Julien Plotaroute Tuesday 31 Mar 2026 08:20:36
Hi!
@Wilfried: brilliant, glad all works again =)
@Mark: If you haven't done so, could you please delete the web app, clear the cache of your mobile browser with which you add the web app to your home screen (most likely Google Chrome), and finally add the web app again.
This is what I had to do to get the Cycle Map working on the web app again.
Let me know if this works.All the best,
Julien -
paul codling Sunday 05 Apr 2026 08:40:42
why does my maps keep freezing
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Julien Plotaroute Wednesday 08 Apr 2026 09:35:12
Hi Paul,
Could you provide more details about these freezes?
Do they still happen?
Do they happen on all the base maps?
Do they happen when moving a map or when plotting?
Have you cleared your cache or tried another browser?Thanks,
Julien -
Julien Plotaroute Wednesday 08 Apr 2026 14:09:55
Hi everyone,
This morning the devs changed the available scales on the OS + TOPO map layer.
It is now possible to zoom out way more than before.However, to take full advantage of this, it requires emptying the browser's cache.
We are aware of the following difference: at a specific zoom level, the map shown is different between most of the South and the North of the UK.
This is linked with our projection model, and we're not sure this can be changed.
We hope it's not too much of an issue at this zoomed-out level.All the best,
Julien -
Travis Parigi Saturday 11 Apr 2026 14:48:35
AutoPlot to a Trail no longer seems to work for me with this update. Attached is a video of the issue. I've tried clearing the cache, and even using incognito mode. Any ideas how to resolve this?
Here is the video: YouTube link
https://youtube.com/shorts/OtZXiPZXcmI
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Mark Worthington Sunday 12 Apr 2026 15:01:44
@Mark: If you haven't done so, could you please delete the web app, clear the cache of your mobile browser with which you add the web app to your home screen (most likely Google Chrome), and finally add the web app again.
This is what I had to do to get the Cycle Map working on the web app again.
Let me know if this works.Julien,
Nope, didn't change a thing. To be clear:
- Desktop, all is working OK other than some oddities in the OS mapping when zooming out. Note that one is always in "plot a route mode" to see the map
- Mobile, open the app which just shows the map. OSM Cycle (Cycle Map) just shows a blank page. OS (Topo Map) shows even more mixing of map styles when zooming out.
- In Cycle Map (so a blank page when starting the app), select "Plot a Route", the mapping appears as expected. Select "go back" and it's back to a blank page.
Mark
- Desktop, all is working OK other than some oddities in the OS mapping when zooming out. Note that one is always in "plot a route mode" to see the map
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Mark Worthington Sunday 12 Apr 2026 18:05:19
Desktop, plotting a route Cycle Map ... zoom in fully and map tiles disappear. Never used to do that
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Julien Plotaroute Monday 13 Apr 2026 07:35:53
Hi,
@Travis: answered your help desk ticket: the walking path is set to "foot = no" on OSM
@Mark: What you're experiencing is definitely what I had before clearing the cache. Now, on both iOS and Android, the web app shows the Cycle Map and the Topo Map correctly.
What browser are you using to add the web app to your home screen?
Thanks for flagging the max-zoom Cycle Map issue. I'll report this to the devs right away.
All the best,
Julien -
Brenda Wilkinson Monday 13 Apr 2026 18:49:55
Hi thanks for your message,I haven had time to sort it out yet but will let you know how I get on .
Thanks Brenda
