Garmin Sync not workingFORUMS HOME SEARCH FORUMS

Thank you very much for fixing this! Sorry for being grumpy about it, I do appreciate the work being put into the site 

Thank you, great to see this fixed, I use it for every ride!

Thank you Plot a Route - my link now working.  Faith restored!

Hi everyone,

I just updated this topic.
Garmin sync should be working again!

The devs confirmed the link between the security measures added after the recent bot crawling attacks and the Garmin issue.

Thanks again for your patience.

All the best,
Julien

The option I'm using, until the sync option is fixed, is to create the route in plotaroute as per normal and download the route as a GPX.  I use the options GPX, Track, POIs for the download.  I then import this route in to Garmin Connect.  Not ideal but works for me for now.

In the meantime, you can either create a route in the Garmin Connect app (bit rubbish as it uses Google maps which doesn't highlight/recognise footpaths), do the same in Garmin Connect web version but change map type to OpenStreetMap to see paths as well as roads, or continue using plotaroute and download the route as a .gpx file and then import to Courses in Connect web version. 

Hi everyone,

I'm very sorry for the late reply.

The devs are aware of this issue and are looking into it right now.
I’ll be sure to update you on this topic as soon as I receive any news from them.

Thank you all for your patience.

Kind regards,
Julien

Any updates to this? A bit disappointing if not getting addressed

Yes, same for me - Garmin  link not working.

Same Garmin Sync problem for me the past 1 - 2 weeks.

I revoked the link with garmin connect and set it all up again, created a new route, starred it but it still doesn't sync.

Are you guys still supporting this premium feature?

Same Problem for me. 

Come on Plotaroute, how about some response?!?!?!?!??!

Hi all, the Garmin route link stopped working for me to this week. I have tried the usual troubleshooting of disabling the link and re starting it but still not working. Does anyone know if plot a route will fix this? 

Hi Julien,

I also noticed the problem since 23-Oct. And today it is still not working.

The last successful sync for me was on 16-Oct. I didn't use this function between 16 to 23 Oct. 

I did some troubleshooting today.

1. I created a route on Strava and it auto synced to Garmin. So I guess the issue is not solely caused by Garmin service.

2. I tried revoke the Garmin Link in Plotaroute, relink, created a new route and starred it on 9:50am SGT 27-Oct. On 10:05am the star is still grey.

Cheers,

Weicheng

I seem to also be having issues with this!

same for me

Same here - sync is broken

Hi Julien

I already tried that - turned off sync, then removed and renabled it at both ends, no joy.  I created a really short route a couple of hours ago and that's not gone over either.

It has been working for me for years - never had a problem before, just started failing sometime this week :-(

Cheers,

Martin

Hi Martin,

Not sure if this is the same situation, but there was a similar topic about Garmin recently.
Could you check out this discussion and see if it helps?

Kind regards,
Julien

Hi all

Garmin sync seems to have stopped working for me earlier this week.  I've tried turning it off and on again, even disconnecting and reconnecting, but my starred routes are staying determinedly grey :-(

Any bright ideas?

Cheers

Martin