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| TOPIC | POSTS | VIEWS | POST | |
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| Firefox issue | 4 | 35 | Hi Ian,I'm sorry to hear that you've decided not to renew your Premium subscription after so many years with Plotaroute.Thank you for taking the time to explain the reasons behind your decision. I ha Wednesday 15 Jul 2026 12:24:04 |
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| Help text not disappearing | 5 | 43 | Hi Mark,I'm sorry to hear this.I haven't heard back from the devs yet. This might take another couple of weeks.I'll let you know as soon as possible.Kind regards,Julien Wednesday 15 Jul 2026 12:10:43 |
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| Firefox issue | 4 | 35 | I've been with plotaroute for 7 years and my renewal is due in 2 weeks. I'm sorry to say I will not be renewing my premium account. There are just too many unresolved issues with plotaroute now. All Tuesday 14 Jul 2026 18:51:29 |
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| Help text not disappearing | 5 | 43 | Still happening! Sunday 12 Jul 2026 11:16:16 |
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| Firefox issue | 4 | 35 | Hi Will,Thanks for reporting this issue and for getting in touch via the help desk as well.This is most likely the same situation as reported here, even though I don't think the misplaced initial plo Wednesday 08 Jul 2026 05:11:21 |
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| Firefox issue | 4 | 35 | I'm running Firefox 152.0.5 on a Mac itself running MacOS 26.5.1The toolbar on the LHS has shrunk to ca 1/3 width so you cannot see the icons, and the initial plotting point is not placed where I sel Tuesday 07 Jul 2026 15:24:51 |
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| Northern Ireland OS Mapping | 6 | 76 | Thanks Mark, I'll share this with the team!We are always on the lookout for additional maps, depending on availability, cost, etc.If we ever get the opportunity to add the OSNI, I'll make sure to let Friday 03 Jul 2026 04:46:38 |
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| Northern Ireland OS Mapping | 6 | 76 | Julien,I have checked and I can't find anything, so maybe it was my bad memory, or confusion with the old Viewranger app which used the Ordnance Survey of Northern Ireland (OSNI).(I think).Thanks for Thursday 02 Jul 2026 13:00:55 |
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| Display multiple routes simultaneously on map | 4 | 532 | "Hi everyone, good afternoon.Irsquo;m writing to see if anyone can help me find a way to measure different running paces on the same map.It would be a great help for group training development." Wednesday 01 Jul 2026 21:51:00 |
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| Northern Ireland OS Mapping | 6 | 76 | Hi Mark,The devs looked into the data we have access to, and the source does not include any OS data for Northern Ireland.They are not sure how any OS map data could have been displayed previously an Wednesday 01 Jul 2026 13:49:53 |
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| Change height scale in route profile display | 4 | 432 | Hi Chris,From what I can see, there is no Max. Y button as such, but just below Max. Y, you can either click on Auto (if no value has been set) or on the value (if you're not using auto).So, on one b Tuesday 30 Jun 2026 08:33:36 |
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| Change height scale in route profile display | 4 | 432 | 18 months on, the Max Y button is no longer visible. One of my browsers is using a fixed max altitude of 250m, the other appears to be set to auto. how can I get the Max Y button to show again? Monday 29 Jun 2026 15:49:40 |
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| Help text not disappearing | 5 | 43 | Ok, thanks Julien! Sunday 28 Jun 2026 22:26:44 |
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| Help text not disappearing | 5 | 43 | Hi Mark,Thanks for bringing this up.I had the same issue recently, and shortly after, someone got in touch with me via the help desk, so I have already reported the bug.This seems to only happen on C Wednesday 24 Jun 2026 09:48:57 |
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| Different distances for same .gpx route | 14 | 210 | Hello,I confirm there is something wrong with reported distance of uploaded amp; drawn GPS tracks.I get a roughly 2% decrease of the expected length on all tracks I upload. Not sure how this is calcu Wednesday 24 Jun 2026 09:39:01 |
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| Help text not disappearing | 5 | 43 | I'm plotting a route using the online method, adding a direction, then adding a symbol. The help text that appears (white on black) does not disappear and stays fixed on the map. You can move the map Tuesday 23 Jun 2026 18:53:12 |
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| Download fails with app | 14 | 2316 | Hi Yu Jian,I just tried downloading a route with both an Android and an iPhone: the download was successful in both cases.Can you try downloading a route again and tell me if it is still not working Monday 22 Jun 2026 13:45:03 |
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| Download fails with app | 14 | 2316 | I can't download using phone but using computer can Sunday 21 Jun 2026 14:58:51 |
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| Northern Ireland OS Mapping | 6 | 76 | Thanks! Wednesday 17 Jun 2026 19:25:08 |
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| View collection - average ascent figure initially wrong | 4 | 40 | Thanks Peter, for taking the time to confirm my confings.Regards,Julien Wednesday 17 Jun 2026 11:26:25 |
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| View collection - average ascent figure initially wrong | 4 | 40 | Yes the web app. I must admit I never checked the website. Thanks. Wednesday 17 Jun 2026 08:46:39 |
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| View collection - average ascent figure initially wrong | 4 | 40 | Hi Peter,Thanks for bringing this to our attention.Just to be sure, I'm guessing you are using the web app, right?I just tested this on the website and the web app, and it seems to only happen to me Wednesday 17 Jun 2026 05:48:52 |
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| News for 2025 | 45 | 5868 | As a cycling route plotter, who has used Plotaroute for many years, I'd like to concur with previous posters. Plotaroute is the best route planner, mainly because its editing capabilities, as opposed Tuesday 16 Jun 2026 21:02:03 |
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| View collection - average ascent figure initially wrong | 4 | 40 | Tiny bug. When viewing a collection summary the figure shown for average ascent is the same as the hilliest until you toggle from one unit to the other ie. metriclt;-gt;imperial after which it shows Tuesday 16 Jun 2026 20:30:01 |
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| Northern Ireland OS Mapping | 6 | 76 | Hi Mark,Thanks for letting us know. I've asked the devs to check this out.I'll get back to you as soon as I receive any news.All the best,Julien Monday 15 Jun 2026 10:29:21 |
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