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Cycle Map (Blank Screen) 7 65 Hi,Yes! Cycle map is now working. Thank you for resolving this promptly..Best Kevin
Wednesday 01 Apr 2026 14:40:31
Map not showing 5 1101 Cycle map not showing. Is this only in Premium now. Didn't use to be.
Wednesday 01 Apr 2026 14:37:42
OS mapping has disappeared 15 118 Hi Mark,The recent issues, especially with the slow tiles and with the ISP security features, blacklisting some tile servers, have led the devs to try something new: using Visorando's map servers for
Wednesday 01 Apr 2026 06:27:34
OS mapping has disappeared 15 118 Any reason why suddently the mixing of top map types at different zoom levels?
Tuesday 31 Mar 2026 19:43:27
how to send image to forum 7 45 Julien,Yes, I noticed, which triggered my response.Over the years, I have had varying success; as you know, you will have seen screengrabs I've put up for other when advising.I'll bear in mind the Sn
Tuesday 31 Mar 2026 19:40:54
OS mapping has disappeared 15 118 Thanks, NC.I'll make sure to share this feedback as well.As soon as there is any news on this, I'll update this topic.Julien
Tuesday 31 Mar 2026 13:37:30
OS mapping has disappeared 15 118 Hi Julien,I'm in agrement with Mark W on this re the smaller OS scales. Nothing quite gives an appreciation of UK road type and terrain as well as OS, and I find the smaller OS scale maps (ie 1:250k
Tuesday 31 Mar 2026 11:32:12
how to send image to forum 7 45 Hi Mark,Thanks for your additional feedback.I haven't had any issues with all the recent screengrabs I posted, but I tend to keep them quite small.In this topic, I was able to add two screenshots for
Tuesday 31 Mar 2026 08:43:27
OS mapping has disappeared 15 118 Hi Mark,Thanks for your feedback! This helps me better understand what zooming out further on OS can be useful for.I'll share this with the team to see if the OS map can be changed again.All the best
Tuesday 31 Mar 2026 08:31:10
Map Update: More Choice, More Detail for Your Routes 22 243 Hi!@Wilfried: brilliant, glad all works again =)@Mark: If you haven't done so, could you please delete the web app, clear the cache of your mobile browser with which you add the web app to your home
Tuesday 31 Mar 2026 08:20:36
Map tiles update sometimes extremely slow 30 277 Brilliant, thanks for the quick answer, Roger. =)
Tuesday 31 Mar 2026 08:15:57
Map Update: More Choice, More Detail for Your Routes 22 243 Still waiting for mobile app to show OSM Cycle maps
Monday 30 Mar 2026 21:46:52
Map tiles update sometimes extremely slow 30 277 I was just about to update you when I saw your message.Yes I'm relieved to say all seems to be well. I have plotted and adjusted, using Street Map, over 500k of the route I am hoping to do later th
Monday 30 Mar 2026 19:30:46
Map Update: More Choice, More Detail for Your Routes 22 243 Hi Julien,Hip hip hooray!!! CTRL + F5 solved it! Best regards from Hamburg, Germany, thanks, you made my day!!Wilfried
Monday 30 Mar 2026 17:56:20
how to send image to forum 7 45 Julien,Thanks for the feedback.Even a 300 x 358 pixel screengrab is 132kb. If I choose a high compression, a 600 x 800 below the 100kb. Still does not copy/paste. Mark
Monday 30 Mar 2026 17:34:56
OS mapping has disappeared 15 118 Hi JulienIn the mobile app (currently) and on the desktop, the "OS" mapping shows UK OS mapping, 1:25k and 1:50k. When zooming out further, it changes to OSM Outdoors.This is not good.The mapping sho
Monday 30 Mar 2026 17:25:44
OS mapping has disappeared 15 118 Hi again,After talking this over with the devs, they changed the label again.The label now says "OS + TOPO" in the pull-down menu and the selected base map box.This might require clearing the cache t
Monday 30 Mar 2026 16:11:58
Map Update: More Choice, More Detail for Your Routes 22 243 Hi again Wilfried,Devs got back to me: could you access the Cycle Map and do a hard refresh (CTRL + F5) to see if this changes anything?If not, we'll probably need you to send us screengrabs of the F
Monday 30 Mar 2026 16:06:43
Map Update: More Choice, More Detail for Your Routes 22 243 Hi Wilfried,Thanks for sharing this.I'll report this to the devs right away.Cycle Map seems to work on Chrome for some, but not all users, so I'll ask if there is anything other than the cache that m
Monday 30 Mar 2026 14:52:04
Map Update: More Choice, More Detail for Your Routes 22 243 Hi Julian,I'm sorry, I cleared the cache, but same as before, no Cycle Map in the Chrome browser.I started plotaroute by Microsoft Edge, Cycle Map occurs. Nice but I need it with Chrome. seems to be
Monday 30 Mar 2026 14:31:10
OS mapping has disappeared 15 118 Hi everyone,@Mark (Harp Monk): thanks for your detailed feedback! :) I have shared this with the team to see if they want to change the label again.@N C, @Mark McVeigh: The devs asked me if you used
Monday 30 Mar 2026 13:19:16
how to send image to forum 7 45 Hi!Thanks for the help, Mark. :)This is actually something I wanted to talk to you about.In a previous topic, you talked about this image size issue, and we looked into it recently with Arnaud.He wan
Monday 30 Mar 2026 11:56:54
Skewed OS (topo) maps 2 14 Hi Ian,Thanks for bringing this up.I think I might have had the same issue with the Satellite Map last week, but it was fixed.Do you still encounter this issue with the OS Map?If you're still experie
Monday 30 Mar 2026 08:35:59
Map tiles update sometimes extremely slow 30 277 Hi Roger,I'm sorry to hear the street map seemed very slow when you sent your message last week.Is this still the case?The team has made some improvements to the tile servers, so I hope not.@Mark: ab
Monday 30 Mar 2026 08:22:39
Map Update: More Choice, More Detail for Your Routes 22 243 Hi everyone,The team just made some changes to our servers to resolve the Cycle Map issue.The Cycle Map should now be available both on the website and the web app.If you're still experiencing this i
Monday 30 Mar 2026 08:14:25
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