Latest posts on the Forums FORUMS HOME

Most recent posts from all forums.

ADVERT
Page: 
  TOPIC POSTS VIEWS POST
Error uploading Fit File 6 176 Hi everyone,Just got word from the devs: FIT files can be uploaded again!Kind regards,Julien
Monday 24 Nov 2025 04:26:48
Street Map and Terrain Map 4 104 Hi Clay,I'm sorry to hear about this.We have just fixed an issue with other map types.Can you please try again and tell me if you can access street and terrain maps?Kind regards,Julien
Friday 21 Nov 2025 10:30:52
Trails/Paths map not loading in View, Edit or Print to PDF 2 95 Hi Martyn,Thanks for bringing this to our attention.All the map types are working again.Kind regards,Julien
Friday 21 Nov 2025 10:09:36
Trails/Paths map not loading in View, Edit or Print to PDF 2 95 The route appears but the background map does not when 'Trails' is selected in View/Edit or 'Paths' is selected for Print to PDF.
Friday 21 Nov 2025 08:37:02
Street Map and Terrain Map 4 104 The Street and Terrain maps do not load. I looked at the fixes other posted for VM and Sky, but I don't either of those. A couple of weeks ago, everything worked fine and then suddenly stopped.I ha
Thursday 20 Nov 2025 12:34:36
Embedded Map Not Showing Staticmap 4 105 SOLVEDMany thanks
Wednesday 19 Nov 2025 15:43:33
Embedded Map Not Showing Staticmap 4 105 Hi again!The devs confirmed an issue with the staticmap service and have just fixed it.The maps on the link you sent below are displayed properly again.Regards,Julien
Wednesday 19 Nov 2025 14:01:09
Embedded Map Not Showing Staticmap 4 105 Hi Richard,Thanks for bringing this to our attention.I'll report this to the devs right away and will update this topic as soon as I receive any news about this issue.Kind regards,Julien
Wednesday 19 Nov 2025 13:02:34
Embedded Map Not Showing Staticmap 4 105 Recently I noticed the embedded map(s) do not show the default staticmap image. The embedded map works when the user clicks the play button, but before I would have an image showing the overview of
Wednesday 19 Nov 2025 11:18:43
Very slow and keeps checking to see if I am signed in 8 178 Hi Fred,I'm sorry about the long loading times.I can assure you that this has nothing to do with our hardware.We've recently experienced bot crawling attacks, against which the devs have implemented
Wednesday 19 Nov 2025 11:11:17
Very slow and keeps checking to see if I am signed in 8 178 Hello. Irsquo;ve been experiencing the same problem for quite some time now: extremely long loading times. Since I canrsquo;t imagine that you suddenly have 10,000 new customers putting such a heavy
Wednesday 19 Nov 2025 07:32:58
Tunnels show total ascent as if on surface terrain 4 111 Hi Liam,Thank you for suggesting this.In some cases, we already have an information bubble next to a route's elevation data.So a warning about tunnels and/or bridges might be something the devs could
Monday 17 Nov 2025 05:05:50
Error uploading Fit File 6 176 I've been having the same problem as Keith - "! Error converting Fit file" when trying to upload. (Doesn't seem to matter what the source of the Fit file is).Regards, NC
Sunday 16 Nov 2025 17:01:53
Tunnels show total ascent as if on surface terrain 4 111 Thanks Julien. Another option is Bikemap, see the same route https://web.bikemap.net/r/17787914, which seems to show these tunnels correctly. I've noticed bikemap generally shows about 10-20% lower t
Saturday 15 Nov 2025 02:59:50
Tunnels show total ascent as if on surface terrain 4 111 Hi Liam,This is something which has been brought up a couple of times on the forum, along with other questions regarding the Digital Elevation Model.Sadly, this is not something we're currently worki
Wednesday 12 Nov 2025 04:35:00
Very slow and keeps checking to see if I am signed in 8 178 Thank you for your kind words and the details about the issue you encountered.I'll look into it with the devs.Kind regards,Julien
Wednesday 12 Nov 2025 04:16:46
Tunnels show total ascent as if on surface terrain 4 111 When a route goes through a tunnel, the total ascent seems to be on the surface terrain; see 3128263, where the first two "hills" are actually in Rays Hill Tunnel and Sideling Hill Tunnel. As these w
Tuesday 11 Nov 2025 16:37:49
Import to watch as -FIT file to get rid of directions! 23 6232 working for me :-) thank you!
Monday 10 Nov 2025 17:01:33
Error uploading Fit File 6 176 Hi!Just updating this topic, because this issue isn't related to the Garmin issue we faced before the weekend.I've sent the bug report to the devs and will update this topic again as soon as I hear b
Monday 10 Nov 2025 14:13:15
Plotaroute not syncing with Garmin 18 391 Hi Sam,Thanks for bringing this up.I hadn't thought about the "Latest News" on the homepage, which is indeed outdated.This was addressed in the messages of this topic, but the article on the homepage
Monday 10 Nov 2025 13:56:56
Very slow and keeps checking to see if I am signed in 8 178 Checking to see if I'm logged in - it doesn't happen very often normally, but yesterday it was happening maybe every 4th or 5th time I tried to save something, and it was taking about 3 to 20 seconds
Monday 10 Nov 2025 13:50:49
Server Busy Issue 20 428 Pleased to confirm that Garmin Sync and Image download are working again for me :-)
Monday 10 Nov 2025 10:04:11
Very slow and keeps checking to see if I am signed in 8 178 Hi!I have just tried plotting and saving routes, both on the web app and the website, whilst being logged in and logged out: no issues right now.As your messages were posted yesterday, this may be du
Monday 10 Nov 2025 05:52:32
Very slow and keeps checking to see if I am signed in 8 178 @Active50 Yes im sittng here watching the rotating circle zzzzzzzzzzzCannot plat any routes
Sunday 09 Nov 2025 20:18:05
Garmin Sync not working 20 367 Thank you very much for fixing this! Sorry for being grumpy about it, I do appreciate the work being put into the site
Sunday 09 Nov 2025 16:20:01
Page: 
ADVERT