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OS mapping has disappeared 42 485 Hi Julien,Better to leave it 'as is' rather than eliminate the duff zoom levels. And let's hope the 'rogue tile' issue fixes itself with time.But all worked well before changes resulted in these sn
Saturday 25 Apr 2026 10:56:11
OS mapping has disappeared 42 485 That's a poor, backward step for PR
Friday 24 Apr 2026 11:51:03
OS mapping has disappeared 42 485 Hi NC,Thanks for offering to help.I'll check with the devs what they need, and I'll send you an email about it with visuals.From what I understood, fixing the projection model issue would take too ma
Friday 24 Apr 2026 11:41:02
OS mapping has disappeared 42 485 Hi Julien,Happy to help - though as you say, perhaps the 'rogue tile' issue will resolve itself.Is there any chance of the OS map north/south discontinuity at specific zoom levels being cured? (For
Friday 24 Apr 2026 11:11:51
Different distances for same .gpx route 14 210 HiThank you for the time and research you and your workmates for trying to address the problem I encounterd. However the site worked perfectly until recently, so I can only guess that a change has be
Thursday 23 Apr 2026 16:29:51
Map Update: More Choice, More Detail for Your Routes 44 879 Thanks for the update, Julien
Thursday 23 Apr 2026 08:57:48
Edit start and finish pionts 10 5832 Hi Zibusiso,When viewing a route, you can click on the clock to access the timer:In the route timer, you can set the "Start time", either by using the + and - icons or by sliding along the bar.All th
Thursday 23 Apr 2026 08:21:24
Edit start and finish pionts 10 5832 How do I change start time
Wednesday 22 Apr 2026 14:39:24
OS mapping has disappeared 42 485 Hi NC and Mark,I talked about the "rogue tile" issue with the devs this morning, and because we cannot reproduce the issue, they believe it is a cache issue, somewhere between your browsers/devices a
Wednesday 22 Apr 2026 12:26:13
Map Update: More Choice, More Detail for Your Routes 44 879 Hi Mark,Just letting you know that I brought this up with the devs again this morning, and they were able to reproduce the issue, which I still cannot do.They're looking into it. Hopefully, you'll be
Wednesday 22 Apr 2026 12:08:29
Different distances for same .gpx route 14 210 Hi Laurent,I just talked this over with the devs, and here is what they told me:The distance of a route can vary because the value/coordinates of single points can be slightly rounded up/down. Especi
Wednesday 22 Apr 2026 11:54:06
Blank squares on maps 10 110 Hi Paul,Can you try using another base map to see if this changes anything?Julien
Wednesday 22 Apr 2026 11:46:06
Blank squares on maps 10 110 Hi Julien, no matter what i do, every time i open the app, i can't plot a route because of these grey squares that appear blocking parts of the map, and yes, it happens every time i open Plotaroute o
Wednesday 22 Apr 2026 08:28:25
Tools menu not working properly in Firefox 16 274 Thanks Ian,Devs are still looking into this. I'll update this topic as soon as they get back to me.Regards,Julien
Monday 20 Apr 2026 06:20:24
Blank squares on maps 10 110 Hi Paul,Does this happen regardless of the base map you're using? If this happens only or more frequently on one, which one is it?When you say that they appear, do you mean that you move the map and
Monday 20 Apr 2026 06:19:07
Tools menu not working properly in Firefox 16 274 In the last week I have exactly the same problem as described by Maryka Sennema using Firefox on Windows. Works fine using other browsers such as Opera.
Sunday 19 Apr 2026 10:24:15
Blank squares on maps 10 110 Hi Julien.After opening Plotaroute on my PC. I go to plotting a route and, after about 1 or 2 minuites grey squares appear, they can be as little as 2in square and sometimes bigger. They can be as ma
Friday 17 Apr 2026 15:49:03
Blank squares on maps 10 110 Hi Paul,Could you share more details so I can try to replicate this issue?What base map are you using?What are you doing during those 5 minutes? Are you plotting a route without blank squares and the
Thursday 16 Apr 2026 09:29:29
Map Update: More Choice, More Detail for Your Routes 44 879 Hi Mark,Thank you for the additional information.I don't know where this could be coming from, so I'll share this with the devs and let them investigate further.All the best,Julien
Thursday 16 Apr 2026 09:25:39
Blank squares on maps 10 110 Why do i get blank squares on my maps, these appear about 5 minuits after loading Plotaroute on my PC.
Thursday 16 Apr 2026 08:20:49
Map Update: More Choice, More Detail for Your Routes 44 879 Hi Julien,Does using WIFI/Mobile data change anything when you use the web app?No, makes no difference. When I was out on teh road in Yorkshire, same inssue with different wi-fi and with data only.Ad
Wednesday 15 Apr 2026 22:37:01
OS mapping has disappeared 42 485 Thanks, NC.I've updated the bug report to say that it happens for several users, with different browsers, etc.I'll get back to you as soon as possible.Julien
Tuesday 14 Apr 2026 12:42:21
Map Update: More Choice, More Detail for Your Routes 44 879 Additional question: Is Chrome the default browser on your phone?
Tuesday 14 Apr 2026 12:28:51
OS mapping has disappeared 42 485 Hi Julien,Re 'rogue' tile issue (on desktop PC with Brave browser), I've now tried Firefox - exactly the same problem.I'm not able to try another device, though it seems Mark W has experienced the sa
Tuesday 14 Apr 2026 10:22:32
Map Update: More Choice, More Detail for Your Routes 44 879 Hi Mark,Same answer as on the OS mapping topic: I'll have to report this to the devs, because I'm unable to reproduce the issue, and clearly what solved it for me doesn't work for you.Does using WIFI
Tuesday 14 Apr 2026 10:00:53
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