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| TOPIC | POSTS | VIEWS | LATEST POST | |
|---|---|---|---|---|
| Missing Label On Profile Graph | 7 | 883 | It could be a browser cache issue - it works OK in Chrome for me here. Are you looking a... Tuesday 12 Sep 2017 08:58:40 |
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| Upload Bug when Route Overlaps | 5 | 876 | This should be working OK now. We've changed the route upload process to choose tbe next... Friday 22 Sep 2017 10:48:33 |
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| unable to upload tcx files to Garmin Edge 510 V.6.10 | 10 | 2833 | That's great - thanks for confirming and for your help resolving this.John... Wednesday 27 Sep 2017 17:08:25 |
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| Premium version on 2 computers | 2 | 829 | Hi Ron - no, you only need one Premium account. Did you possibly sign in with a differen... Wednesday 11 Oct 2017 09:52:47 |
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| saving route | 2 | 1043 | Can you give me a bit more information about what happens please? Is the problem just wi... Thursday 12 Oct 2017 09:23:20 |
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| Getting Logged Out | 15 | 936 | As far as I can tell cookies should be saved between sessions. I understand that it's nea... Tuesday 24 Oct 2017 01:41:44 |
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| Mobile view issues | 4 | 964 | Dear John,Thanks for the updates.I've been away for a week or so and enjoyed using Plotar... Tuesday 24 Oct 2017 14:58:11 |
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| Map cropping on printouts | 4 | 855 | Hello Heinz - see the following topic for: advice on printing a route map to a PDF file... Wednesday 15 Nov 2017 08:00:50 |
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| Ads make it unusable | 6 | 865 | If you get any adverts that cover the screen it should be possible to close these by clic... Sunday 19 Nov 2017 12:40:07 |
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| time taken to save routes | 3 | 1372 | Hi Ntlai,You can save a route by clicking SAVE in the panel on the bottom right corner of... Sunday 19 Nov 2017 12:42:48 |
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| Reverse Start / End Point not working | 2 | 775 | It seems to be working OK for me Jim. If you're still having problems can you share the ... Wednesday 22 Nov 2017 20:04:37 |
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| Reverse route not working. | 4 | 850 | Thank you for fixing this.... Sunday 26 Nov 2017 12:09:26 |
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| Directions - All lost when pressing 'Return'! | 3 | 789 | This should be fixed now. Thanks again for reporting this.John... Thursday 30 Nov 2017 11:06:22 |
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| time taken cycling | 3 | 748 | Thanks I hadn't twigged that it showed the arrival time. Setting the start time to 0 give... Saturday 16 Dec 2017 10:46:33 |
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| cannot upload GPX/KML data from Android My Tracks | 5 | 2669 | Hi Jenni - it's hard to know without seeing the file why it won't upload. I'm happy to h... Tuesday 02 Jan 2018 08:51:30 |
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| Where's "Delete Homestretch"? | 3 | 807 | Cheers John. ... Monday 22 Jan 2018 12:03:38 |
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| Map is too small in print preview screed | 4 | 944 | Hi Bill - the map should fill the page, unless you are including the elevation profile. ... Tuesday 27 Feb 2018 09:17:58 |
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| Directions Missing | 3 | 786 | Many thanks John - yes i can see the problem now. Some of the route i had to fill by han... Monday 05 Mar 2018 11:47:05 |
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| footpath missing | 2 | 678 | sorry, I have found it already. The possibility to select map at two places is missleadin... Friday 23 Mar 2018 12:26:25 |
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| Cannot upload GPX files from La Flamme Rouge | 4 | 1163 | Great, thanks for letting us know. We'll see if we can apply the workaround at our end t... Monday 16 Apr 2018 09:21:47 |
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| Grand Canyon elevation | 3 | 633 | Awesome, thanks for the quick fix!... Friday 27 Apr 2018 16:40:03 |
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| Cannot embed routes anymore | 7 | 1099 | Hi Martha - I would suggest removing it from the page and then adding it back in again in... Tuesday 08 May 2018 09:43:08 |
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| differences in route distances | 5 | 2091 | Hi John, That seems to have done the trick. Thanks for getting onto this so quickly. Any... Monday 14 May 2018 12:00:09 |
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| Paths map not working: "Access not allowed" | 4 | 962 | It's working OK on Firefox here, so I think thre issue must be caused by a browser plug-i... Monday 21 May 2018 08:24:01 |
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| No directions for 2 out of 5 routes created | 3 | 771 | Hi Andrew - directions are only generated automatically when you have the Auto-Plot switc... Thursday 07 Jun 2018 08:54:55 |
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