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| TOPIC | POSTS | VIEWS | LATEST POST | |
|---|---|---|---|---|
| Routes confuse IGO Primo | 2 | 1338 | Hi John - I'm afraid we don't have that device here so it's not easy to provide support f... Monday 20 Feb 2017 10:09:40 |
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| Combine routes doesn't show list of existing routes | 4 | 969 | Yes, it seems to be working now, thank you!!... Tuesday 21 Feb 2017 16:10:49 |
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| No options when using make me a route | 2 | 822 | Hi Martin - thanks for flagging this up. A bug crept in with yesterday's upgrade - apolo... Tuesday 07 Mar 2017 07:59:58 |
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| When I select paths view it says API Key Required | 3 | 1181 | Hopefully this should be resolved now - thanks for flagging this up.John... Thursday 16 Mar 2017 16:33:07 |
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| Auto-plot does not plot the most direct route | 4 | 1049 | Thanks John. I'll give it a try for the path in question and report back against your ne... Friday 17 Mar 2017 17:32:26 |
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| Mobile devices not updating map tiles even with good connection | 2 | 905 | After a lot of experimentation, I am always able to resolve this issue by re-opening the ... Friday 24 Mar 2017 18:59:52 |
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| Difficulty editing an uploaded route | 5 | 910 | Hi Andrew - I can access your routes here, so I'll need some more information about the p... Wednesday 12 Apr 2017 09:39:15 |
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| Notes Over Multiple LInes | 4 | 973 | Thanks John, that looks great now.... Friday 21 Apr 2017 16:16:24 |
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| Printed directions language | 4 | 999 | Hi Marco - There's some information about changing the language of the directions in this... Friday 05 May 2017 14:01:28 |
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| Route planner does no longer show OSM map | 2 | 883 | Hi Nigel - It seems to work OK here. Is this on the mobile site or the desktop site? Can... Monday 15 May 2017 18:45:07 |
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| Still getting adverts after paying for Ad-free Membership | 5 | 1006 | John,Very many thanks for maintaining a listeneing ear. It is not altoghether usual thes... Tuesday 23 May 2017 11:51:43 |
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| Various Peak Heights on Paths view incorrect | 3 | 1009 | Thats a fair enough alright. Different Points of view.The only thing thats odd is Mullagh... Thursday 25 May 2017 15:46:46 |
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| Replot slider bar not working properly | 5 | 906 | Thanks!... Thursday 01 Jun 2017 19:07:31 |
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| Maps do not reliable refresh | 3 | 880 | Thanks for the reply, hope the following helps.Update: I've cleared the browser (Firefox)... Friday 02 Jun 2017 12:37:09 |
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| Max Distance? | 7 | 1428 | Thanks very much, I will give that a go.... Wednesday 07 Jun 2017 09:41:51 |
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| Screen size | 2 | 890 | I think you must have accidentally zoomed in at some point and Safari probably remembers ... Tuesday 13 Jun 2017 10:34:29 |
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| Printed map is buggy | 2 | 803 | Hi Julian - it's hard to know why this is happening, I think if I tried it from here it w... Sunday 02 Jul 2017 08:34:20 |
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| correction: able to SAVE.. | 1 | 803 | ...but it's not intuitive. suggest a brief tutorial / sitemap, I think that would help... Wednesday 12 Jul 2017 03:12:00 |
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| Share a link to my routes | 9 | 1386 | Ok John, I'll figure it out. Thanks for the help.... Wednesday 19 Jul 2017 20:11:49 |
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| API KAY REQUIRED | 2 | 938 | Thanks for flagging this up. A fix has been applied so it should be OK now.John... Friday 21 Jul 2017 17:48:01 |
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| Site Certificate Issue? | 5 | 863 | yep, working now for me. Thanks for the update... Wednesday 23 Aug 2017 12:49:05 |
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| Adding outside loops to a complex route adds a 10 meter false loop. | 2 | 948 | Hi Alan - it's very difficult to edit sections of a route like this where they are severa... Thursday 24 Aug 2017 15:35:40 |
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| How to remove a loop? | 2 | 899 | You could try using the Delete Homestretch feature, which lets you drag the finish point ... Thursday 24 Aug 2017 15:39:19 |
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| Embedding Public Route | 3 | 758 | Embedded routes can be cached by the browser for up to 24 hours, so if it was initially p... Friday 08 Sep 2017 11:23:45 |
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| Photos lost when joining two routes | 21 | 1029 | Dear John,All done, I think. It was a bit of a marathon but I got there in the end. The ... Monday 11 Sep 2017 17:50:11 |
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