Map tiles update sometimes extremely slowFORUMS HOME SEARCH FORUMS

Hello, we are aware of this problem and add a partial solution this morning. Satellite maps, Cycling maps, Trails map and TOPO Maps (including OS maps) should be really faster now. Can you confirm this?

Arnaud

Trails and Transport maps load fine, others remain very slow.

As reported elsewhere, OSM Cycle map doesn't show any tiles ar all, just blank

This morning, OSM Cycle and Transport are blank. OS map is back.

Response from other maps is quick

Hi everyone,

Just letting you know that Arnaud is currently looking into this.

He has just made an update to try to further enhance the speed of the tiles.

He's investigating why some maps are blank for some users and fine for others (no issues with Cycle and Transport for me right now).

As reported by Mark here, there also seems to be a difference between the website and the web app.

We'll update this topic as soon as there is any news.

Best regards,
Julien

No improvement.  I would go so far as say that "Street map" is unusable.  As I am presently trying to plan a major tour of 1000k this is becoming a deal breaker. 

Hi all

Current observations using Firefox v149.0 on a Windows 11 (build 25H2) laptop, with Adblock and Ghostery enabled:

   (a) very fast-to-instantaneous: Street, Terrain, Trails, Transport, World Topo, Topo/OS;
   (b) fast (visibile to naked eye) build up of tiles: Satellite, Hybrid, Accuterra (US);
   (c) dead (blank page, tiles not uploading): Cycle (dead also in Google Chrome).

The above speeds apply to both initial page loads and subsequent page-refreshments following a +/- zoom.

Cheers

Mark

Hi Roger,

I'm sorry to hear the street map seemed very slow when you sent your message last week.

Is this still the case?

The team has made some improvements to the tile servers, so I hope not.

@Mark: about (c), I have just updated both this and that topic: Cycle Map should work again.

Kind regards,
Julien

I was just about to update you when I saw your message.

Yes I'm relieved to say all seems to be well.  I have plotted and adjusted, using Street Map, over 500k of the route  I am hoping to do later this spring and all seems to be very good.

THANK YOU!

Brilliant, thanks for the quick answer, Roger. =)

During the last 10 days or so the responsiveness of the Plotaroute web site and map tiles have been a lot better.
Thanks for the server improvements!

Thanks, Winfried. :)

The devs are still looking to improve the speed of some base maps, especially the default Street Map.

Julien

Sorry Julien - plotting again today, things have slipped backwards. Still better than before but tiles do not fill if on very large scale views. (Street Map)

Work in progress still I think.

Hi Roger,

I'm sorry to hear this.

Street Map does seem to be the main issue when it comes to loading tiles.

I'll update this topic as soon as the devs have made any changes.

Julien

I  last raised this issue on 12 April.  I can only assume in the last  6+ weeks the developers have not made any changes.

Map tiles, particularly in Street Map continue to display erratically and slowly, sometimes not at all.  It makes "Plotting a Route"  (your raison d'etre!)  frustrating and slow.

I am slowly coming to the conclusion that Plot a Route is on its way out and I am going to have to move, however reluctantly, to a different platform. (which wont be Viserando)  

I shall keep hoping...for now.

Hi Roger,

I understand your frustration. The developers have tried a couple of changes, but so far, it hasn't fixed the tiles issue.

I'll bring this up with them again to see if there is any progress, and will update this topic as soon as there is anything worth sharing.

All the best,
Julien

Hi Roger, Hi everyone,

The devs made some more changes on the Street Map, specifically, because this is the one causing the most issues with slow tiles.
Tiles should now load faster than before.

Please let us know if those changes have improved the situation.

All the best,
Julien

I opened OR on my mobile, today .... OSM Cycle Map is now showing!

I made no changes to my set up, so either a cache issue or something changed at source ....

Mark

Hi Mark,

I don't know if the devs changed something or if the changes made a couple of months ago needed time (as did the rogue OSM tile issue), but I'm very glad to hear that you're finally able to use the Cycle Map on your mobile again!

We review all ongoing issues regularly, so I hope the devs will be able to fix other bugs soon.

All the best,
Julien