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Still waiting for mobile app to show OSM Cycle maps

Hi!

@Wilfried: brilliant, glad all works again =)

@Mark: If you haven't done so, could you please delete the web app, clear the cache of your mobile browser with which you add the web app to your home screen (most likely Google Chrome), and finally add the web app again.
This is what I had to do to get the Cycle Map working on the web app again.
Let me know if this works.

All the best,
Julien

why does my maps keep freezing

Hi Paul,

Could you provide more details about these freezes?

Do they still happen?
Do they happen on all the base maps?
Do they happen when moving a map or when plotting?
Have you cleared your cache or tried another browser?

Thanks,
Julien

Hi everyone,

This morning the devs changed the available scales on the OS + TOPO map layer.
It is now possible to zoom out way more than before.

However, to take full advantage of this, it requires emptying the browser's cache.

We are aware of the following difference: at a specific zoom level, the map shown is different between most of the South and the North of the UK.
This is linked with our projection model, and we're not sure this can be changed.
We hope it's not too much of an issue at this zoomed-out level.

All the best,
Julien

AutoPlot to a Trail no longer seems to work for me with this update. Attached is a video of the issue. I've tried clearing the cache, and even using incognito mode. Any ideas how to resolve this? 

Here is the video:  YouTube link 

https://youtube.com/shorts/OtZXiPZXcmI

@Mark: If you haven't done so, could you please delete the web app, clear the cache of your mobile browser with which you add the web app to your home screen (most likely Google Chrome), and finally add the web app again.
This is what I had to do to get the Cycle Map working on the web app again.
Let me know if this works.

Julien,

Nope, didn't change a thing. To be clear:

• Desktop, all is working OK other than some oddities in the OS mapping when zooming out. Note that one is always in "plot a route mode" to see the map
  
  
• Mobile, open the app which just shows the map. OSM Cycle (Cycle Map) just shows a blank page. OS (Topo Map) shows even more mixing of map styles when zooming out.
  
  
• In Cycle Map (so a blank page when starting the app), select "Plot a Route", the mapping appears as expected. Select "go back" and it's back to a blank page.

Mark

Desktop, plotting a route Cycle Map ... zoom in fully and map tiles disappear. Never used to do that

Hi,

@Travis: answered your help desk ticket: the walking path is set to "foot = no" on OSM

@Mark: What you're experiencing is definitely what I had before clearing the cache. Now, on both iOS and Android, the web app shows the Cycle Map and the Topo Map correctly.

What browser are you using to add the web app to your home screen?

Thanks for flagging the max-zoom Cycle Map issue. I'll report this to the devs right away.

All the best,
Julien

Hi thanks for your message,I haven had time to sort  it out yet but will let you know how I get on . 
Thanks Brenda

@Mark: What you're experiencing is definitely what I had before clearing the cache. Now, on both iOS and Android, the web app shows the Cycle Map and the Topo Map correctly.

What browser are you using to add the web app to your home screen?

To be clear:

• Removed PR from my Android mobile
• Opened Chrome. Cleared cache
• Went to plotaroute.com/mobile
• Logged out
• Installed PR

Cycle Map does not show until I choose "Plot a route"

Top Map still showing a mix of OS and OSM depending on zoom, and the map tiles are not consistent

Regards,

Mark

Hi Mark,

Same answer as on the OS mapping topic: I'll have to report this to the devs, because I'm unable to reproduce the issue, and clearly what solved it for me doesn't work for you.

Does using WIFI/Mobile data change anything when you use the web app?

Thanks,
Julien

Additional question: Is Chrome the default browser on your phone?

Hi Julien,

Does using WIFI/Mobile data change anything when you use the web app?

No, makes no difference. When I was out on teh road in Yorkshire, same inssue with different wi-fi and with data only.

Additional question: Is Chrome the default browser on your phone?

I only have Chrome, so yes.

Mark

Hi Mark,

Thank you for the additional information.

I don't know where this could be coming from, so I'll share this with the devs and let them investigate further.

All the best,
Julien

Hi Mark,

Just letting you know that I brought this up with the devs again this morning, and they were able to reproduce the issue, which I still cannot do.

They're looking into it. Hopefully, you'll be able to access the Cycle Map on the web app soon.

They'll also look into the blank map when zoomed in.

All the best,
Julien

Thanks for the update, Julien

Something is off with the plotting. I am trying to use plotaroute this morning, and it takes odd routes, when clicking on the map. it makes no sense somehow.... is there anything new to plot a route, where the walking or biking plotting takes odd detours???

And no change with the Cycle Map/mobile issue ..... 

does someone from plotaroute read this, or are we just hoping, it will work again?