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404 error code when attempting download of route 9 709 The issue with downloading a route from within the Facebook app is not something we can e...
Tuesday 21 Nov 2023 08:47:27
Pixel Android Back/Forward Commands Triggered while panning map 2 428 Thanks for this feedback Eric. Which browser and version of Android are you using?...
Wednesday 15 Nov 2023 09:05:55
Will not plot 2 473 Hi Craig - map location searches for addresses and postcodes are only available under Pre...
Saturday 04 Nov 2023 08:19:09
Bookmarked routes: ascent always in feet 4 462 Thanks! ...
Monday 30 Oct 2023 18:23:11
won't plot 6 466 We've found the problem, which was caused by a bug in the upgrade we released yesterday. ...
Thursday 26 Oct 2023 08:02:03
Directions on an Out and Back Route. 6 873 Awesome. Thanks for the advice. It is working well now. just road a route today with o...
Thursday 26 Oct 2023 04:55:31
Cannot relocate directions precise enough 16 649 @Anders, great suggestion that now is implemented."However this procedure is *very* tedio...
Wednesday 25 Oct 2023 16:20:39
Managing Directions & Notes 2 412 Well spotted Mark - thanks for letting us know....
Tuesday 03 Oct 2023 07:15:35
Route Finder - Ascent Rate 2 409 Thanks for flagging that up Mark....
Tuesday 26 Sep 2023 07:54:09
Tiling Issue with Street Map at max zoom 2 482 This was happening repeatedly but I'm not seeing it anymore, so it may have been a tempor...
Monday 11 Sep 2023 14:15:33
Adding Screenshots to Forum Posts 3 416 Interesting, semi-understood!I think we both agree that screenshots speak a thousand word...
Sunday 10 Sep 2023 22:08:40
Distance summary of a Collection 8 463 Donacute;t spend more time on it unless more people have the same issue!I use Edge/Peder...
Thursday 07 Sep 2023 10:13:21
Controls disappear 4 438 Can you send us a screenshot via our Contact Us page please Bill?...
Tuesday 05 Sep 2023 07:26:49
Sorry, a problem occured loading this route. Please try later 2 446 Hi Steve - I think it could have been caused by a technical issue we had on one of the se...
Friday 25 Aug 2023 08:15:14
downloaded route gpx file is empty 6 424 thanks - yes. 'User error'..... I can see now that my option selection on download needed...
Thursday 24 Aug 2023 21:57:53
Quick-editing a note adds undefined or null to description 2 401 Thanks for flagging this up Stephen and for your helpful steps to reproduce this. We'll g...
Thursday 24 Aug 2023 10:13:01
Unable to read file 4 504 Problem solved. Thanks for reacting so quickly!...
Saturday 19 Aug 2023 11:14:33
Timer offset (almost) from start 19 520 Great to hear - thanks Vincent....
Friday 18 Aug 2023 08:37:01
Unable to save 3 405 Hi Claudio - apologies for this, but we had a technical issue one of our servers yesterda...
Friday 18 Aug 2023 08:36:25
Elevation -- why not the same after saving route? 2 512 Hi Maryka - the ascent figure shown during plotting is only approximate, as it is based o...
Friday 11 Aug 2023 07:48:59
Route download ‘as the crow flies’ 3 856 ...
Friday 11 Aug 2023 06:49:34
ETA prior to a point before 3 433 Thank you.Nedless to say the overall ETA to be very impressive.Best regards,...
Tuesday 08 Aug 2023 20:34:41
GPX File not downloading correctly 15 638 Now working for me. Thanks!...
Tuesday 08 Aug 2023 15:49:20
Waypoint SYMBOLS not shown on map on Garmin Fenix 1 463 When adding a custom waypoint with the symbol DANGER (!) (without turn arrow) to a route,...
Tuesday 01 Aug 2023 14:43:17
Tomer offset from start 2 396 Hi Vincent - can you please share a link to the route where this is happening and also co...
Monday 31 Jul 2023 07:18:00
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