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| TOPIC | POSTS | VIEWS | LATEST POST | |
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| Controls disappear | 4 | 259 | Can you send us a screenshot via our Contact Us page please Bill?... Tuesday 05 Sep 2023 07:26:49 |
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| Sorry, a problem occured loading this route. Please try later | 2 | 276 | Hi Steve - I think it could have been caused by a technical issue we had on one of the se... Friday 25 Aug 2023 08:15:14 |
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| downloaded route gpx file is empty | 6 | 262 | thanks - yes. 'User error'..... I can see now that my option selection on download needed... Thursday 24 Aug 2023 21:57:53 |
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| Quick-editing a note adds undefined or null to description | 2 | 235 | Thanks for flagging this up Stephen and for your helpful steps to reproduce this. We'll g... Thursday 24 Aug 2023 10:13:01 |
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| Unable to read file | 4 | 324 | Problem solved. Thanks for reacting so quickly!... Saturday 19 Aug 2023 11:14:33 |
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| Timer offset (almost) from start | 19 | 343 | Great to hear - thanks Vincent.... Friday 18 Aug 2023 08:37:01 |
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| Unable to save | 3 | 264 | Hi Claudio - apologies for this, but we had a technical issue one of our servers yesterda... Friday 18 Aug 2023 08:36:25 |
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| Elevation -- why not the same after saving route? | 2 | 285 | Hi Maryka - the ascent figure shown during plotting is only approximate, as it is based o... Friday 11 Aug 2023 07:48:59 |
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| Route download ‘as the crow flies’ | 3 | 380 | ... Friday 11 Aug 2023 06:49:34 |
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| ETA prior to a point before | 3 | 271 | Thank you.Nedless to say the overall ETA to be very impressive.Best regards,... Tuesday 08 Aug 2023 20:34:41 |
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| GPX File not downloading correctly | 15 | 425 | Now working for me. Thanks!... Tuesday 08 Aug 2023 15:49:20 |
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| Waypoint SYMBOLS not shown on map on Garmin Fenix | 1 | 299 | When adding a custom waypoint with the symbol DANGER (!) (without turn arrow) to a route,... Tuesday 01 Aug 2023 14:43:17 |
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| Tomer offset from start | 2 | 247 | Hi Vincent - can you please share a link to the route where this is happening and also co... Monday 31 Jul 2023 07:18:00 |
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| Link error | 3 | 251 | Yes I'd saved it as private,thanks.... Sunday 30 Jul 2023 20:23:06 |
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| Display has changed making application unusable | 2 | 242 | Hi Barbara - I'd recommend clearing your browser's cache to see if this helps, as its pos... Monday 10 Jul 2023 07:58:43 |
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| Annotate Map minor bug | 10 | 265 | Great, thanks for confirming Chris.... Wednesday 05 Jul 2023 08:52:30 |
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| Zoom on page rather than the map | 2 | 221 | Hi Bill have yout tried switching to the mobile site? The mobile site is designed for tou... Monday 03 Jul 2023 10:49:42 |
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| Bulk Download Issue | 14 | 307 | I just confirmed that it's working correctly now. Thanks for the quick fix.... Saturday 01 Jul 2023 18:43:37 |
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| Name is wrong when downloading | 10 | 278 | How very strange!... Friday 30 Jun 2023 16:41:30 |
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| Mobile - Share this Route | 3 | 214 | Thanks for flagging this up Mark. Looks like it may be connected with the QR Code, we'll ... Thursday 29 Jun 2023 08:43:34 |
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| Garmin Sync Problem Today | 1 | 209 | There was a problem with Garmin's systems earlier today, which meant that new routes sent... Wednesday 28 Jun 2023 21:10:03 |
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| Can't get the prompt to download the mobile app on Android | 5 | 938 | Hi Harp,It's best to use Chrome to install on Android, as some features may not work if y... Saturday 17 Jun 2023 18:53:30 |
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| OS Mapping for Shetland | 9 | 381 | Hi David - can you share a link to the page with the problem please?... Tuesday 06 Jun 2023 11:12:33 |
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| Navigation - departure from and back to route not acknowledged | 2 | 250 | The app uses both your position and heading to determine if you are off-route, so you'll ... Tuesday 30 May 2023 09:07:47 |
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| Navigation - lost voice instruction | 2 | 257 | We recommend ticking the box to stay signed in when you enter your sign in details, to av... Tuesday 30 May 2023 09:00:16 |
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