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Directions Route Sheet missing cycle path route name 2 605 Hi Oliver,We haven't made any changes in this area recently. The directions generated wil...
Thursday 03 Oct 2019 13:51:32
iPhone X Zoom 2 543 Hi Phil - have you downloaded the latest iOS verison (13.1)? Everything seems to work OK...
Friday 27 Sep 2019 09:27:53
Cant edit route points 5 732 Hi Russ - the Reshape Route tool (just above the Replot Section tool in the toolbar) is t...
Friday 20 Sep 2019 09:39:34
Replot problem 2 576 Sorry, please delete this post! Found out that new version was introduced!...
Monday 16 Sep 2019 13:29:49
Sorting with Swedish alphabet åäö incorrect order 2 624 I think this could be quite tricky for us to do Anders, not least because we have no know...
Thursday 12 Sep 2019 10:54:08
Rout created but "no directions available"? 7 781 https://www.plotaroute.com/route/926600There are NO direction changes !So the only one di...
Wednesday 11 Sep 2019 20:06:59
Exporting GPX Tracks for Basecamp 19 7057 Hi John, that was fast. Thank you.The gpx (rte) route export is Garmin Basecamp_Mapsource...
Wednesday 04 Sep 2019 16:30:40
Distance shown in miles in animation mode 19 690 Confirmed. AFTER Sign In. = Correct Display....
Tuesday 03 Sep 2019 08:36:26
Course uploaded to Garmin missing total ascent and descent 3 667 Thanks, and no problem. If it helps, here is a course downloaded from Garmin Connect whic...
Tuesday 27 Aug 2019 17:12:41
Not wokring on android mobile phone 3 708 Thank you so much for fixing :) ...
Saturday 24 Aug 2019 15:03:50
Failed to upload a KML file 5 619 Great, glad to be of help - luckily it was something we could do quite quickly. Thanks fo...
Friday 23 Aug 2019 09:21:46
Replot section function not showing start/end editing markers 2 651 Hi Jeanne - it can sometimes be tricky to select sections of an out-and-back route to edi...
Friday 26 Jul 2019 07:47:57
The change to the Oswald font causes issues and is generally irritating 7 1743 That's a shame. These days there are very few differences in the way different browsers ...
Thursday 20 Jun 2019 07:59:41
Character encoding 5 801 Hi - I've corrected the names of those routes for you. I haven't been able to work out ho...
Friday 14 Jun 2019 09:22:14
Printing - Elevations, Directions not showing 2 668 SOLVED: Perhaps this will help others. I use Adobe Acrobat DC.When that program is open ...
Tuesday 21 May 2019 11:56:21
BIG differences in elevation 2 649 Hi Regina,I'm afraid there is no definitive "correct" figure for Total Ascent - every app...
Wednesday 15 May 2019 09:18:39
A-Z List Doesnt Seem to work 2 585 We've found the problem - for some reason the names of some of your older routes were pre...
Friday 03 May 2019 13:28:06
Direction Arrows 11 699 I've changed the PDF software amp; it's solved the problem.Many thanks for your help.Rega...
Tuesday 30 Apr 2019 15:38:39
Reverse Route - lost directions 2 705 Hi Tawfik - directions are generated as you plot so I'm afraid it's not possible for us t...
Wednesday 24 Apr 2019 08:49:39
Make me a Route 3 669 John,Understood, thanks for the feedback.Mark...
Tuesday 16 Apr 2019 10:28:52
Generate Directions 3 622 Cheers!...
Monday 15 Apr 2019 10:42:05
Wahoo download fail due to tcx 2 654 If you're having a problem transferring a TCX file to your Wahoo device it would probably...
Friday 12 Apr 2019 07:48:02
Naming Downloaded Routes (with saving first) 3 632 Many thanks, John!...
Thursday 11 Apr 2019 08:44:30
Drag Mode turning off after single edit 5 688 Outstanding support! You guys are the best. Totally worth my subscription. Thanks so much...
Tuesday 26 Feb 2019 18:12:59
Unable to add route to collection 7 905 Hi Ben - we've put in a fix for this, so your routes should come up now when you try to a...
Tuesday 26 Feb 2019 09:23:24
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